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KeepRite Error Codes & Diagnostic Codes

Updated · by Aurora Star Tech Inc.

KeepRite error codes and diagnostic codes: look up a code to see what it means, the likely causes and the steps to fix it.

KeepRite error codes by equipment type

KeepRite Air Conditioner error codes

CodeMeaning
1Comfort Alert 1 - long run time
2Comfort Alert 2 - system pressure trip
3Comfort Alert 3 - short cycling
4Comfort Alert 4 - locked rotor
5Comfort Alert 5 - open circuit
6Comfort Alert 6 - open start circuit
7Comfort Alert 7 - open run circuit
9Comfort Alert 9 - low control voltage
16Lost communication with wall control
25Model plug missing or invalid
31High pressure switch open
32Low pressure switch open
45Outdoor control board failure
46Brown-out (low voltage)
47No 230 V at the unit
53Outdoor air temperature sensor fault
55Outdoor coil sensor fault
56Air and coil sensors disagree
71Low stage thermal cutout
72Compressor thermal cutout (two-stage: high stage)
73Contactor stuck closed
74No 230 V at compressor
81Low stage thermal lockout
82Thermal lockout (two-stage: high stage)
83Low pressure lockout
84High pressure lockout
Red TRIP LEDComfort Alert TRIP - Y call but compressor not running
TRIP + ALERT flashing togetherComfort Alert - control voltage too low to operate

KeepRite Furnace error codes

CodeMeaning
1+2Blower running after power-up (normal)
2Pressure switch stuck closed (did not open)
3Pressure switch did not close or reopened
4Limit or rollout circuit open
5Flame sensed with gas valve off
6Flame not proved during ignition trial
6+1Ignition lockout after 4 failed tries
7Limit circuit lockout
8Gas heating lockout - manual reset needed
9High-heat pressure switch or relay did not close or reopened
10Line voltage polarity reversed
LED offStatus LED dark - no power to the control or blown 3 A fuse
LED steady ONStatus LED on solid - control lockout (resets after 1 hour)

KeepRite Heat Pump error codes

CodeMeaning
16Lost communication with wall control
25Model plug missing or invalid
31High pressure switch open
32Low pressure switch open
45Outdoor control board failure
46Brown-out (low voltage)
47No 230 V at the unit
53Outdoor air temperature sensor fault
55Outdoor coil sensor fault
56Air and coil sensors disagree
71Low stage thermal cutout
72Compressor thermal cutout (two-stage: high stage)
73Contactor stuck closed
74No 230 V at compressor
81Low stage thermal lockout
82Thermal lockout (two-stage: high stage)
83Low pressure lockout
84High pressure lockout
Phase monitor LED flashing3-phase monitor - phase reversal

Find codes by KeepRite model

KeepRite *CA/*CH Two-Stage Communicating

*CA624*CA636*CA648*CA660*CA924*CA936*CA948*CA960*CH624*CH636*CH648*CH660*CH924*CH936*CH948*CH960

KeepRite *SA/*SH Single-Stage Communicating

*SA5*SA6*SH4*SH5*SH6

KeepRite C4A3/CXA6 AC

C4A3CXA6

KeepRite (F/G)9MXE Single-Stage Furnace

G9MXE0401410AG9MXE0401714AG9MXE0601412AG9MXE0601714AG9MXE0801716AG9MXE0802120AG9MXE1002120AG9MXE1202422A

KeepRite (F/G)9MXT Two-Stage Furnace

G9MXT0401410AG9MXT0401712AG9MXT0601412AG9MXT0601714AG9MXT0801716AG9MXT0802120AG9MXT1002120AG9MXT1202422A

KeepRite (F/G)96VTN Two-Stage Variable-Speed Furnace

G96VTN0401410G96VTN0401712G96VTN0601412G96VTN0601714G96VTN0801716G96VTN0802120G96VTN1002120G96VTN1002122G96VTN1202422

KeepRite N4H4/R4H4/WCH4/NXH5 Heat Pump

N4H4NXH5R4H4R4H449WCH4

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

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