KeepRite Error Code Amber 5 flashes: Brown-out protection turned off (user setting) (Heat Pump)
KeepRite error code Amber 5 flashes on a heat pump means: Brown-out protection turned off (user setting). It is also called KeepRite diagnostic code Amber 5 flashes.
Homeowner? What KeepRite code Amber 5 flashes means for you
Usually minor Your heat pump is reporting: Brown-out protection turned off (user setting). This code is usually informational or minor. The safe checks below often clear it; call us if it keeps showing up.
Safe things you can check yourself
- Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
- Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
- Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
- In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
- Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.
Call (647) 657-2977Book a service call
Licensed technicians serving Vaughan, Toronto and the GTA.
What does KeepRite error code Amber 5 flashes mean?
Five flashes, then a pause. Shows that the 230 V brown-out protection has been switched off with the defeat procedure. It records a choice made at the unit and is not a fault. The control ships with brown-out protection active.
Applies to: *CA/*CH two-stage communicating outdoor boards
KeepRite models that use code Amber 5 flashes
*CH624*CH636*CH648*CH660*CH924*CH936*CH948*CH960
Other KeepRite Heat Pump codes
All KeepRite Heat Pump error codes →
KeepRite code Amber 5 flashes: homeowner questions
What does KeepRite code Amber 5 flashes mean?
Brown-out protection turned off (user setting). Five flashes, then a pause. Shows that the 230 V brown-out protection has been switched off with the defeat procedure. It records a choice made at the unit and is not a fault. The control ships with brown-out protection active.
Is it safe to keep using my heat pump with code Amber 5 flashes?
Usually yes. Code Amber 5 flashes is normally minor, but if it keeps coming back have it checked.
Can I reset KeepRite code Amber 5 flashes myself?
You can try one reset (power off for 30 seconds, then on). If KeepRite code Amber 5 flashes comes back, the cause is still there and a licensed technician should check it.
Who can fix KeepRite code Amber 5 flashes near me?
Aurora Star Tech Inc. repairs KeepRite heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.
Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air
Troubleshooting guides
- Force a defrost cycle or skip the 5-minute delay KeepRite · Heat Pump
- Forcing a defrost to test the board - KeepRite N4H4/R4H4/WCH4/NXH5 KeepRite · Heat Pump
- Outdoor unit will not run or will not defrost - KeepRite heat pump defrost board (FAST 1173636/1177927/1190281) KeepRite · Heat Pump
- Speed up the defrost timer for testing (J1 speed-up pins) KeepRite · Heat Pump
- Switch the post-defrost outdoor fan delay off or on KeepRite · Heat Pump
- Turn 230 V brown-out protection off or on KeepRite · Heat Pump
Source: KeepRite ICP split A-C + HP (R-410A & R-22) Application Guideline and Service Manual 421 08 5400 04, Table 17 p.59-60 and Brown-Out Protection Defeated, p.57. Written in our own words as a summary; always check the original manual.
General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.