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KeepRite Error Code 82: Thermal lockout (two-stage: high stage) (AC)

Updated · by Aurora Star Tech Inc.

KeepRite error code 82 on a air conditioner means: Thermal lockout (two-stage: high stage). It is also called KeepRite diagnostic code 82.

High severityAir ConditionerAlso Heat PumpKeepRite C4A3/CXA6 AC · KeepRite *SA/*SH Single-Stage Communicating · KeepRite *CA/*CH Two-Stage Communicating

Homeowner? What KeepRite code 82 means for you

Call a technician Your air conditioner is reporting: Thermal lockout (two-stage: high stage). The air conditioner has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • Keep about 2 feet around the outdoor unit clear of leaves, grass and debris.
  • If you see ice on the pipes or the indoor coil, turn the system off and run only the fan for a few hours, then call a technician.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does KeepRite error code 82 mean?

Thermal cutout happened on 3 cycles in a row. The unit (two-stage: high stage) is locked out for 4 hours or until 24 V is cycled.

Applies to: KeepRite C4A3/CXA6 AC with outdoor control board; *SA5/*SA6 AC and *SH4/*SH5/*SH6 HP single-stage communicating; *CA7/*CA9 AC and *CH6/*CH9 HP two-stage communicating

Common causes of KeepRite code 82

  • Repeated compressor overload trips - see code 72
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

KeepRite models that use code 82

*CA624*CA636*CA648*CA660*CA924*CA936*CA948*CA960*SA5*SA6C4A3CXA6

Other KeepRite AC codes

CodeMeaning
56Air and coil sensors disagree
71Low stage thermal cutout
72Compressor thermal cutout (two-stage: high stage)
73Contactor stuck closed
74No 230 V at compressor
81Low stage thermal lockout
83Low pressure lockout
84High pressure lockout
Red TRIP LEDComfort Alert TRIP - Y call but compressor not running
TRIP + ALERT flashing togetherComfort Alert - control voltage too low to operate

All KeepRite Air Conditioner error codes →

KeepRite code 82: homeowner questions

What does KeepRite code 82 mean?

Thermal lockout (two-stage: high stage). Thermal cutout happened on 3 cycles in a row. The unit (two-stage: high stage) is locked out for 4 hours or until 24 V is cycled.

Is it safe to keep using my air conditioner with code 82?

It depends on the cause. The air conditioner has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset KeepRite code 82 myself?

You can try one reset (power off for 30 seconds, then on). If KeepRite code 82 comes back, the cause is still there and a licensed technician should check it.

Who can fix KeepRite code 82 near me?

Aurora Star Tech Inc. repairs KeepRite air conditioners in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check

Troubleshooting guides

Source: KeepRite/ICP C4A3/H4A3/T4A3/CXA6 Installation Instructions 421 01 5103 05, Table 1 Status Codes, p.17; KeepRite_ICP_KeepRite_Tempstar_Heil_split_A_C_HP_R_410A_R_22_service_421_08_5400_04.txt - section Table 13 Status Codes (single-stage); KeepRite_ICP_KeepRite_Tempstar_Heil_split_A_C_HP_R_410A_R_22_service_421_08_5400_04.txt - section Table 17 Troubleshooting (two-stage). Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

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