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Navien Error Code Flame Value: Status Information item 17 – Flame Value (Combi Boiler)

Updated · by Aurora Star Tech Inc.

Navien error code Flame Value on a combi boiler means: Status Information item 17 - Flame Value. It is also called Navien diagnostic code Flame Value.

Low severityCombi BoilerNavien NCB-H

Homeowner? What Navien code Flame Value means for you

Usually minor Your combi boiler is reporting: Status Information item 17 - Flame Value. This code is usually informational or minor. The safe checks below often clear it; call us if it keeps showing up.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Look at the pressure gauge on the boiler. If it reads much lower than usual or near zero, or water is leaking, call a technician.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the boiler gas valve is open (handle in line with the pipe).
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.
  • If only hot water is missing, check that the hot water tap is open far enough to start the heater.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Navien error code Flame Value mean?

Flame detector reading (8-bit AD value). A value of 70 or lower means flame on; 175 or higher means flame off. Read-only item 17 in the Status Information menu.

Applies to: NCB-190/060H to NCB-250/150H

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Navien models that use code Flame Value

NCB-190/060HNCB-190/080HNCB-240/110HNCB-240/130HNCB-250/150H

Other Navien Combi Boiler codes

CodeMeaning
E788Incorrect gas type setting
Exhaust TempStatus Information item 24 - Exhaust Temp
Fan Current APSStatus Information item 21 - Fan Current APS
Fan Current RPMStatus Information item 19 - Fan Current RPM
Fan Target APSStatus Information item 20 - Fan Target APS
Fan Target RPMStatus Information item 18 - Fan Target RPM
Flow Control ValveStatus Information item 22 - Flow Control Valve
GasStatus Information item 31 - Gas
Heat CapacityStatus Information item 2 - Heat Capacity
High AltitudeStatus Information item 28 - High Altitude
Inlet TempStatus Information item 12 - Inlet Temp
Main F/W VerStatus Information item 32 - Main F/W Ver

All Navien Combi Boiler error codes →

Navien code Flame Value: homeowner questions

What does Navien code Flame Value mean?

Status Information item 17 - Flame Value. Flame detector reading (8-bit AD value). A value of 70 or lower means flame on; 175 or higher means flame off. Read-only item 17 in the Status Information menu.

Is it safe to keep using my combi boiler with code Flame Value?

Usually yes. Code Flame Value is normally minor, but if it keeps coming back have it checked.

Can I reset Navien code Flame Value myself?

You can try one reset (power off for 30 seconds, then on). If Navien code Flame Value comes back, the cause is still there and a licensed technician should check it.

Who can fix Navien code Flame Value near me?

Aurora Star Tech Inc. repairs Navien combi boilers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Tankless Water Heater No Hot Water: What to Check · Boiler Not Heating: What to Check

Troubleshooting guides

Source: Navien NCB-H User's Information Manual (V1.0 Apr 2024), 3.3 Accessing Basic Menu Items, p.12-13. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977