Majestic Error Code 2 RED: Spark fail (Gas Fireplace)

Updated October 16, 2026 · by Aurora Star Tech Inc.

Majestic error code 2 RED on a gas fireplace means: Spark fail. It is also called Majestic diagnostic code 2 RED.

High severityGas FireplaceDVBL7 Signature Command

Homeowner? What Majestic code 2 RED means for you

Call a technician Your gas fireplace is reporting: Spark fail. The gas fireplace has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

Replace the batteries in the remote and in the receiver or battery pack (weak batteries are the most common cause).
Make sure the wall switch is ON and the fireplace has power if it uses a plug-in adapter.
Check that the gas valve to the fireplace is open (handle in line with the pipe).
If you smell gas, do not try to light it: leave the house and call your gas utility or 911 from outside.

Call (647) 657-2977 Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Majestic error code 2 RED mean?

Two red flashes after the ON button is pressed: the control tried to spark but did not get a pilot.

Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)

Common causes of Majestic code 2 RED

Sparker lead or pilot connections loose
Spark is jumping to the wrong place (under the pilot) instead of into the gas stream
Sparker not positioned in the path of the pilot gas

A technician checks these and 1 other possible causes on site before replacing any part.

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Other Majestic Gas Fireplace codes

Code	Meaning
1 GREEN / 2 sec	Pilot lockout - trial for ignition
1 RED	Conversion cover missing
1 RED-GREEN / 2 sec	Pilot lockout - flame loss
1 RED / 2 sec (until reset)	Pressure switch failure (power vent only)
1 RED / 10 sec	Low battery
2 BEEPS	Double beep (confirmation)
2 RED / 10 sec	No or low thermopile power
3 RED	No sensor signal
GREEN FLASH 1/sec	Learning mode
GREEN SOLID	AC power on
NO BEEP	No beep after master switch ON

All Majestic Gas Fireplace error codes →

Majestic code 2 RED: homeowner questions

What does Majestic code 2 RED mean?

Spark fail. Two red flashes after the ON button is pressed: the control tried to spark but did not get a pilot.

Is it safe to keep using my gas fireplace with code 2 RED?

It depends on the cause. The gas fireplace has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset Majestic code 2 RED myself?

You can try one reset (power off for 30 seconds, then on). If Majestic code 2 RED comes back, the cause is still there and a licensed technician should check it.

Who can fix Majestic code 2 RED near me?

Aurora Star Tech Inc. repairs Majestic gas fireplaces in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Gas Fireplace Won't Light or Stay Lit

Troubleshooting guides

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Learn a handheld remote Majestic · Gas Fireplace
Memory-off command (resume last flame setting) Majestic · Gas Fireplace
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Millivolt: frequent pilot outages Majestic · Gas Fireplace
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Reset a pilot lockout Majestic · Gas Fireplace
Rock wool and first burn tips Majestic · Gas Fireplace
Shut the standing pilot off temporarily Majestic · Gas Fireplace
Signature Command: no beep after master switch ON Majestic · Gas Fireplace
Signature Command: no spark or no valve click after ON Majestic · Gas Fireplace
Signature Command: pilot lit but main burner will not light Majestic · Gas Fireplace
Signature Command: pilot lockout (green or red-green flash) Majestic · Gas Fireplace
Signature Command: sparks but pilot does not light Majestic · Gas Fireplace
Switch between standing and intermittent pilot Majestic · Gas Fireplace
Test the optional thermostat blower Majestic · Gas Fireplace
Turn the six-hour auto shutdown on or off Majestic · Gas Fireplace

Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 41, p. 48. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.