Rheem Error Code HP: Heat-pump heat running (dual fuel) (Furnace)
Rheem error code HP on a furnace means: Heat-pump heat running (dual fuel). It is also called Rheem diagnostic code HP.
Homeowner? What Rheem code HP means for you
Usually minor Your furnace is reporting: Heat-pump heat running (dual fuel). This code is usually informational or minor. The safe checks below often clear it; call us if it keeps showing up.
Safe things you can check yourself
- Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
- Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
- Make sure the furnace front door or panel is closed properly; many furnaces will not run with the door switch open.
- Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
- Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
- Check that the gas valve next to the furnace is open (handle in line with the pipe). Do not force it.
- Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.
Call (647) 657-2977Book a service call
Licensed technicians serving Vaughan, Toronto and the GTA.
What does Rheem error code HP mean?
In a dual-fuel setup (communicating condenser with reversing valve) the furnace display shows HP while the heat pump is providing the heat. Normal. Gas heat takes over below the balance point set at the thermostat.
Applies to: Rheem/Ruud RGPE / RGLE modulating furnaces
Rheem models that use code HP
Show all 22 models
96MDV040B30A96MDV060B30A96MDV070B30A96MDV085C50A96MDV100C50A96MDV115D50AR96VA0401317MSAR96VA0601317MSAR96VA0701317MSAR96VA0851521MSAR96VA1001521MSAR96VA1151524MSARGLE-05(-)BMKRRGLE-07(-)AMKRRGLE-07(-)BRQRRGLE-10(-)BRMRRGLE-12(-)ARMRRGPE-05(-)BMKRRGPE-07(-)AMKRRGPE-07(-)BRQRRGPE-10(-)BRMRRGPE-12(-)ARMR
Other Rheem Furnace codes
All Rheem Furnace error codes →
Rheem code HP: homeowner questions
What does Rheem code HP mean?
Heat-pump heat running (dual fuel). In a dual-fuel setup (communicating condenser with reversing valve) the furnace display shows HP while the heat pump is providing the heat. Normal. Gas heat takes over below the balance point set at the thermostat.
Is it safe to keep using my furnace with code HP?
Usually yes. Code HP is normally minor, but if it keeps coming back have it checked.
Can I reset Rheem code HP myself?
You can try one reset (power off for 30 seconds, then on). If Rheem code HP comes back, the cause is still there and a licensed technician should check it.
Who can fix Rheem code HP near me?
Aurora Star Tech Inc. repairs Rheem furnaces in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.
Homeowner help: Furnace Not Turning On: What to Check · Furnace Blinking Light: What the Flash Codes Mean
Troubleshooting guides
- Blower cycles on and off All brands · Furnace
- Blower runs, not enough heat All brands · Furnace
- Blowing cold air All brands · Furnace
- Board shows "flame sensed with no call for heat" All brands · Furnace
- Can't pull oil (distance/lift) All brands · Furnace
- CO in flue / poor combustion numbers All brands · Furnace
- Cold air blast at start / blower never stops All brands · Furnace
- Combustion gas / odour in house, flu-like symptoms All brands · Furnace
- Cycles on limit (not lockout) All brands · Furnace
- Does not start All brands · Furnace
- Flame burns a few seconds then out All brands · Furnace
- Flame conditions table All brands · Furnace
- Heat exchanger leak All brands · Furnace
- High blower-door ACH50 (>3) All brands · Furnace
- High fuel consumption All brands · Furnace
- High stack temperature All brands · Furnace
- High stack temperature / low efficiency All brands · Furnace
- Indoor blower runs, outdoor unit dead All brands · Furnace
- Limit opens All brands · Furnace
- Locks out — oil but no ignition All brands · Furnace
- Low CO2 (<8 %) All brands · Furnace
- Low draft / blowback All brands · Furnace
- Modulating furnace won't modulate All brands · Furnace
- Negative house pressure, backdrafting, infiltration All brands · Furnace
- No heat All brands · Furnace
- No heat All brands · Furnace
- No heat (ignition stage) All brands · Furnace
- Noisy All brands · Furnace
- Noisy registers, drafts, blower overamps/ECM noise, coil freezing All brands · Furnace
- Not running / fault code All brands · Furnace
- Oil + ignition OK but no flame All brands · Furnace
- Oil on floor All brands · Furnace
- Pressure switch open / stuck All brands · Furnace
- Puff-back / delayed ignition All brands · Furnace
- Reduced airflow, hot motor All brands · Furnace
- Reduced pressure, smoky shutdowns, lockouts All brands · Furnace
- Rollout switch tripped All brands · Furnace
- Short cycling All brands · Furnace
- Smoke, soot, odour, pulsation All brands · Furnace
- Starts but locks out — no oil at nozzle All brands · Furnace
- Too little / too much air All brands · Furnace
- Unsatisfactory heat (short cycles / uneven / not enough) All brands · Furnace
- Water flows with furnace off All brands · Furnace
- Blower codes 66, 61 and 60 - what to look for Rheem · Furnace
- Blower does not start after burners light Rheem · Furnace
- Burners go out before the heat call ends / short cycling Rheem · Furnace
- Clear the fault history Rheem · Furnace
- Clearing lockouts Rheem · Furnace
- Codes look upside down - display orientation switch S1-1 Rheem · Furnace
- Communicating system not found / no communication Rheem · Furnace
- ECM blower does not start on heat Rheem · Furnace
- ECM blower will not run - power and communication checks (code 68) Rheem · Furnace
- Extended display mode Rheem · Furnace
- Force low or high fire for testing (RGPE/RGLE) Rheem · Furnace
- Furnace no heat - sequence troubleshooting Rheem · Furnace
- Furnace short cycles or does not hold setpoint Rheem · Furnace
- Gas valve does not shut off when heat call ends Rheem · Furnace
- Heat call troubleshooting walk-through (two-stage communicating IFC) Rheem · Furnace
- Indoor blower does not start after burners light Rheem · Furnace
- Inducer (draft motor) does not start on heat call Rheem · Furnace
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- Inducer runs 60 s then shuts off for 5 minutes, or runs continuously Rheem · Furnace
- Inducer runs 60 seconds then off for 5 minutes Rheem · Furnace
- No heat - inducer (IDM) does not start Rheem · Furnace
- No heat - POWER LED off Rheem · Furnace
- Pushbutton status menu: fault history, CFM, fire rate, unit size, temperature rise Rheem · Furnace
- Read or clear the six-fault history from the thermostat (RGPE/RGLE) Rheem · Furnace
- Read target airflow from the CFM LED Rheem · Furnace
- Replacing the furnace control: keep the memory card and copy the dipswitches Rheem · Furnace
- Replay or clear the fault history on power-up (802P / 80MDP / R95P) Rheem · Furnace
- Replay or clear the last five faults (RGPE/RGLE) Rheem · Furnace
- Reset a soft lockout (R95P) Rheem · Furnace
- Single-stage thermostat on a two-stage furnace: auto staging Rheem · Furnace
- Test communication with the LEARN button (RGPE/RGLE) Rheem · Furnace
- Thermostat does not hold room temperature Rheem · Furnace
Source: RGPE Dual-fuel operation in communicating mode, p.56. Written in our own words as a summary; always check the original manual.
General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.