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Noritz Error Code 65: Main water control servo abnormality (Tankless)

Updated · by Aurora Star Tech Inc.

Noritz error code 65 on a tankless water heater means: Main water control servo abnormality. It is also called Noritz diagnostic code 65.

Medium severityTankless Water HeaterNoritz EZ · Noritz NRCR · Noritz CDV · Noritz NRC/NRCP

Homeowner? What Noritz code 65 means for you

Check, then call Your tankless water heater is reporting: Main water control servo abnormality. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Safe things you can check yourself

  • Check that gas reaches the house: other gas appliances work, or the propane tank is not empty.
  • Make sure the heater is plugged in and its breaker is on. In winter, keep the power on: it protects the unit from freezing.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the hot and cold water valves under the heater are fully open.
  • If you have a remote controller, turn it off and on once. If the code comes back, call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Noritz error code 65 mean?

The board cannot communicate with or position the main water flow control servo. Same meaning on all families; hard water and scale are a listed cause.

Applies to: All Noritz residential tankless (EZ, NRCR, NCC199CDV, NRC/NRCP)

Common causes of Noritz code 65

  • Scale or debris in the main servo
  • Failed servo motor
  • Wiring/connector fault

A technician checks these and 1 other possible causes on site before replacing any part.

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Noritz models that use code 65

EZ71DVEZ98DVEZ111DVN-0841MCN-0841MC-DVN-0842MCN-0842MC-DVNCC199CDVNRC111-DVNRC111-SVNRCR92DVNRCR111DV

Other Noritz Tankless codes

CodeMeaning
16Abnormally high outlet temperature
20High limit switch tripped
29Condensate collector water level abnormal
061Recirculation abnormality (sub-code of 06)
062Recirculation abnormality (sub-code of 06)
63Recirculation abnormality (no recirculation flow)
66Bypass water control servo abnormality
73Circuit board setting abnormality
90Combustion abnormality
91Gas conversion not done correctly
901Combustion abnormality (sub-code of 90)
902Combustion abnormality (sub-code of 90)

All Noritz Tankless Water Heater error codes →

Noritz code 65: homeowner questions

What does Noritz code 65 mean?

Main water control servo abnormality. The board cannot communicate with or position the main water flow control servo. Same meaning on all families; hard water and scale are a listed cause.

Is it safe to keep using my tankless water heater with code 65?

It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Can I reset Noritz code 65 myself?

You can try one reset (power off for 30 seconds, then on). If Noritz code 65 comes back, the cause is still there and a licensed technician should check it.

Who can fix Noritz code 65 near me?

Aurora Star Tech Inc. repairs Noritz tankless water heaters in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Tankless Water Heater No Hot Water: What to Check

Troubleshooting guides

Source: Noritz EZ/NRCR/CDV Level 2 Maintenance & Troubleshooting (Premix R2 V2), 65 & 66 error codes, p.15; Noritz Residential Level 2 Maintenance & Troubleshooting (NRC/NRCP and older, R2 V1), Water control route and 65 & 66 error codes, p.3-4, 9; Noritz NRCR Pro training (NRCR92/NRCR111, Printable V3), Poor water quality issues, p.32. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977