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Lennox Error Code E349: No 24 V between R and O (Furnace)

Updated · by Aurora Star Tech Inc.

Lennox error code E349 on a furnace means: No 24 V between R and O. It is also called Lennox diagnostic code E349.

Critical severityFurnaceEL296UHV · Lennox SL280UHV · Lennox SL297NV

Homeowner? What Lennox code E349 means for you

Stop and call Your furnace is reporting: No 24 V between R and O. This code is a safety shutdown. Turn the furnace off and call a licensed technician. Do not keep resetting it. If you smell gas, leave the house and call your gas utility or 911 from outside.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Lennox error code E349 mean?

Non-communicating outdoor unit: R-to-O configuration link (W951) is missing. Critical alert. Dual fuel module required for heat pump use.

Applies to: EL296UHV(X) series furnaces with integrated control 103130-XX only

Common causes of Lennox code E349

  • W951 link cut or open without dual fuel setup
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Lennox models that use code E349

Show all 22 models

EL296UH045XV36BEL296UH070XV36BEL296UH090XV36CEL296UH090XV48CEL296UH090XV60CEL296UH110XV48CEL296UH110XV60CEL296UH135XV60DSL280UH060NV36ASL280UH070V36ASL280UH080NV48BSL280UH080NV60CSL280UH090V36BSL280UH090V48BSL280UH090V60CSL280UH100NV60CSL280UH110V60CSL280UH135V60DSL297UH040NV36BSL297UH060NV36BSL297UH080NV48CSL297UH080NV60C

Other Lennox Furnace codes

CodeMeaning
E331Global network connection problem
E334Y1 relay stuck on control
E344IFC relay Y1 stuck
E345Relay O failure
E347No 24 V on Y1 output
E348No 24 V on Y2 output
E370Interlock switch open
E380EIM interlock relay fault
E381EIM interlock relay stuck
E382EIM relay W1 fault
E390Low GWP relay stuck
E400LSOM - compressor internal overload

All Lennox Furnace error codes →

Lennox code E349: homeowner questions

What does Lennox code E349 mean?

No 24 V between R and O. Non-communicating outdoor unit: R-to-O configuration link (W951) is missing. Critical alert. Dual fuel module required for heat pump use.

Is it safe to keep using my furnace with code E349?

No. Code E349 is a safety shutdown, so keep the furnace off until a licensed technician has checked it.

Can I reset Lennox code E349 myself?

Do not keep resetting it. Repeated resets can hide a safety problem; a licensed technician needs to find the cause.

Who can fix Lennox code E349 near me?

Aurora Star Tech Inc. repairs Lennox furnaces in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Furnace Not Turning On: What to Check · Furnace Blinking Light: What the Flash Codes Mean

Troubleshooting guides

Source: Lennox EL296UHV(X) Unit Information / Service Literature, Table 5 Ignition Control 103130-XX Diagnostic Codes, p.37. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Furnace Repair

647-657-2977