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Rinnai Error Code E69: No or incorrect display (Boiler)

Updated · by Aurora Star Tech Inc.

Rinnai error code E69 on a boiler means: No or incorrect display. It is also called Rinnai diagnostic code E69.

Medium severityBoilerE-Combi (E50CRN · E75CRN/E75CRP · E110CRN/E110CRP)

Homeowner? What Rinnai code E69 means for you

Check, then call Your boiler is reporting: No or incorrect display. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Look at the pressure gauge on the boiler. If it reads much lower than usual or near zero, or water is leaking, call a technician.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the boiler gas valve is open (handle in line with the pipe).
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Rinnai error code E69 mean?

Listed in the short reference as no or incorrect display. The detailed entry could not be matched to this code.

Applies to: E50CRN; E75CRN; E75CRP; E110CRN; E110CRP

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Other Rinnai Boiler codes

CodeMeaning
E19Maximum return temperature exceeded
E28Fan speed not reported back
E31Supply sensor T1 shorted
E32Return sensor T2 shorted
E36Supply sensor T1 open
E37Return sensor T2 open
ECLReset complete (gas solenoid circuit)
ERROError chapter
FFFMaintenance performed marker
FILLWater pressure low / system empty
FUSE24 V fuse defective
GoodGood state (normal)

All Rinnai Boiler error codes →

Rinnai code E69: homeowner questions

What does Rinnai code E69 mean?

No or incorrect display. Listed in the short reference as no or incorrect display. The detailed entry could not be matched to this code.

Is it safe to keep using my boiler with code E69?

It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Can I reset Rinnai code E69 myself?

You can try one reset (power off for 30 seconds, then on). If Rinnai code E69 comes back, the cause is still there and a licensed technician should check it.

Who can fix Rinnai code E69 near me?

Aurora Star Tech Inc. repairs Rinnai boilers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Boiler Not Heating: What to Check

Troubleshooting guides

Source: Rinnai E-Combi Series Installation & Servicing Instructions (8U516009 V0116), p.71-76 (15.1, 15.3). Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

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