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Gree Error Code U2: Outdoor capacity code / jumper wrong (Heat Pump)

Updated · by Aurora Star Tech Inc.

Gree error code U2 on a heat pump means: Outdoor capacity code / jumper wrong. It is also called Gree diagnostic code U2.

Medium severityHeat PumpGree GMV6 Mini VRF

Homeowner? What Gree code U2 means for you

Check, then call Your heat pump is reporting: Outdoor capacity code / jumper wrong. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Gree error code U2 mean?

Outdoor capacity setting or jumper cap wrong, usually after a board swap.

Applies to: Gree GMV6 Ultra Heat Mini VRF 36-60k (GMV-V..WL/C-T(U))

Common causes of Gree code U2

  • Cap or DIPs not copied
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Gree models that use code U2

GMV-V36WL/C-T(U)GMV-V48WL/C-T(U)GMV-V60WL/C-T(U)

Other Gree Heat Pump codes

CodeMeaning
PJInverter compressor failed to start
PLDC bus voltage too low
PPInverter compressor AC current protection
PUDC bus capacitor charging fault
U0Compressor preheat not finished
U1Compressor phase current sensing fault
U3DC bus voltage drop
U4Refrigerant shortage at startup
U5Whole-unit current sensing fault
U6Service valves not opened
U7Reversing (4-way) valve fault
U8Indoor zero-crossing signal fault

All Gree Heat Pump error codes →

Gree code U2: homeowner questions

What does Gree code U2 mean?

Outdoor capacity code / jumper wrong. Outdoor capacity setting or jumper cap wrong, usually after a board swap.

Is it safe to keep using my heat pump with code U2?

It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Can I reset Gree code U2 myself?

You can try one reset (power off for 30 seconds, then on). If Gree code U2 comes back, the cause is still there and a licensed technician should check it.

Who can fix Gree code U2 near me?

Aurora Star Tech Inc. repairs Gree heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air

Troubleshooting guides

Source: Gree GMV6 Ultra Heat Mini VRF 36-60k (GMV-V36-48-60WL-C-T(U)) service.pdf - section Chapter 3 Faults, 4.1 Error Indication. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977