Goodman Error Code E11: Flame rollout switch open (Furnace)

Updated October 13, 2026 · by Aurora Star Tech Inc.

Goodman error code E11 on a furnace means: Flame rollout switch open. It is also called Goodman diagnostic code E11.

Critical severityFurnaceGoodman/Amana GM9S96/AM9S96 · Goodman/Amana GM9S80/AM9S80 · Goodman/Amana GM9C96/AM9C96

Homeowner? What Goodman code E11 means for you

Stop and call Your furnace is reporting: Flame rollout switch open. This code is a safety shutdown. Turn the furnace off and call a licensed technician. Do not keep resetting it. If you smell gas, leave the house and call your gas utility or 911 from outside.

Safe things you can check yourself

Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.

Call (647) 657-2977 Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Goodman error code E11 mean?

A manual-reset flame rollout switch on the burner/manifold area has opened - flame came out of the burner box. The circulator blower runs continuously and the furnace will not fire.

Applies to: Goodman/Amana/GMC gas furnaces, 9-speed ECM, 7-segment control. Two-stage 96%: AC9C96, AM9C96, GC9C96, GM9C96. Single stage 80%: VC9S80, VM9S80, AC9S80, AM9S80, GC9S80, GM9S80. Single stage 92/96%: VC9S96, VM9S96, AC9S96, AM9S96, AM9S92, GC9S96, GM9S96, GM9S92

Common causes of Goodman code E11

Wrong gas pressure / overfiring or wrong orifices
Burners misaligned or restricted; orifice plate out of position
Flame impingement, burners with oversized cross-over slots

A technician checks these and 2 other possible causes on site before replacing any part.

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Goodman models that use code E11

Show all 80 models

AC9C96 AC9S800403AN AC9S800603AN AC9S800804BN AC9S800805CN AC9S801005CN AC9S960403BN AC9S960603BN AC9S960804CN AC9S961005CN AC9S961205CN AC9S961205DN AM9C96 AM9C960303AN AM9S800403AN AM9S800603AN AM9S800603BN AM9S800604BN AM9S800803BN AM9S800804BN AM9S800804CN AM9S800805CN AM9S801005CN AM9S801205DN AM9S920403AN AM9S920603BN AM9S920803BN AM9S920804CN AM9S920805CN AM9S921004CN AM9S921005CN AM9S921205DN AM9S960403AN AM9S960603BN AM9S960803BN AM9S960804CN AM9S960805CN AM9S961004CN AM9S961005CN AM9S961205DN GC9C96 GC9S800403AN GC9S800603AN GC9S800804BN GC9S800805CN GC9S801005CN GC9S960403BN GC9S960603BN GC9S960804CN GC9S961005CN GC9S961205CN GC9S961205DN GM9C96 GM9C960303AN GM9S800403AN GM9S800603AN GM9S800603BN GM9S800604BN GM9S800803BN GM9S800804BN GM9S800804CN GM9S800805CN GM9S801005CN GM9S801205DN GM9S920403AN GM9S920603BN GM9S920803BN GM9S920804CN GM9S920805CN GM9S921004CN GM9S921005CN GM9S921205DN GM9S960403AN GM9S960603BN GM9S960803BN GM9S960804CN GM9S960805CN GM9S961004CN GM9S961005CN GM9S961205DN

Other Goodman Furnace codes

Code	Meaning
E10	Grounding fault / poor neutral connection
EE0	Lockout - too many ignition retries (3)
EE1	Pressure switch closed at start of heating cycle
EE2	Pressure switch did not close (inducer runs, no ignition)
EE3	High (primary) limit open
EE4	Flame sensed with no call for heat
EE5	Open fuse (short in low voltage wiring)
EE6	Low flame signal
EE8	High-stage pressure switch closed at start of heating cycle
EE9	High-stage pressure switch did not close
EEA	Reversed line polarity or grounding error
EEb	External gas valve error - valve not energized when it should be

All Goodman Furnace error codes →

Goodman code E11: homeowner questions

What does Goodman code E11 mean?

Flame rollout switch open. A manual-reset flame rollout switch on the burner/manifold area has opened - flame came out of the burner box. The circulator blower runs continuously and the furnace will not fire.

Is it safe to keep using my furnace with code E11?

No. Code E11 is a safety shutdown, so keep the furnace off until a licensed technician has checked it.

Can I reset Goodman code E11 myself?

Do not keep resetting it. Repeated resets can hide a safety problem; a licensed technician needs to find the cause.

Who can fix Goodman code E11 near me?

Aurora Star Tech Inc. repairs Goodman furnaces in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Furnace Not Turning On: What to Check · Furnace Blinking Light: What the Flash Codes Mean

Troubleshooting guides

Blowing cold air All brands · Furnace
No heat All brands · Furnace
Short cycling All brands · Furnace
Control display blank, furnace dead - Goodman/Amana 9-speed ECM furnaces Goodman · Furnace
No heat - Goodman/Amana 9-speed ECM furnaces Goodman · Furnace
Poor combustion / flame problems - Goodman/Amana GM9C96 Goodman · Furnace

Source: Goodman RS6612022r1 (GM9S92/GM9S96/GC9S96 service), 1 Stage Troubleshooting Codes, p.29-30; Goodman RS6621008r2 (GM9S80 service), p.32-33; Goodman RS6612020r1 (GM9C96 service), 2 Stage Troubleshooting Codes, p.35-36; Checking Flame Rollout Control p.20 (RS6612022r1), p.27 (RS6612020r1). Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.