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Rinnai Error Code 60: Descaling countdown (minutes left) (Tankless)

Updated · by Aurora Star Tech Inc.

Rinnai error code 60 on a tankless water heater means: Descaling countdown (minutes left). It is also called Rinnai diagnostic code 60.

Low severityTankless Water HeaterSENSEI RX/CX

Homeowner? What Rinnai code 60 means for you

Usually minor Your tankless water heater is reporting: Descaling countdown (minutes left). This code is usually informational or minor. The safe checks below often clear it; call us if it keeps showing up.

Safe things you can check yourself

  • Check that gas reaches the house: other gas appliances work, or the propane tank is not empty.
  • Make sure the heater is plugged in and its breaker is on. In winter, keep the power on: it protects the unit from freezing.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the hot and cold water valves under the heater are fully open.
  • If you have a remote controller, turn it off and on once. If the code comes back, call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Rinnai error code 60 mean?

During the RX/CX Quick-Flush, the display starts at 60 and drops by 1 every minute, showing the minutes of flushing left. The count only moves while the unit detects water flow, so it holds if the pump is stopped.

Applies to: Rinnai SENSEI RX/CX tankless (RX, RXP, CX, CXP)

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Rinnai models that use code 60

CX160iCX199iCXP160iCXP199iRX130iRX160iRX180iRX199iRXP160iRXP199i

Other Rinnai Tankless codes

CodeMeaning
41Freeze protection / outdoor air temperature sensor fault
51Inlet water temperature thermistor fault
52Gas valve / modulating solenoid valve (POV) signal fault
54High exhaust gas temperature
57Burner overheat bi-metal switch open
58Secondary heat exchanger bi-metal switch open
61Combustion fan motor fault
63Recirculation low flow
65Water flow control device (servo) fault
66Bypass flow servo fault
70PC board fault
71Gas solenoid valve fault (SV0–SV4 on Non-SENSEI)

All Rinnai Tankless Water Heater error codes →

Rinnai code 60: homeowner questions

What does Rinnai code 60 mean?

Descaling countdown (minutes left). During the RX/CX Quick-Flush, the display starts at 60 and drops by 1 every minute, showing the minutes of flushing left. The count only moves while the unit detects water flow, so it holds if the pump is stopped.

Is it safe to keep using my tankless water heater with code 60?

Usually yes. Code 60 is normally minor, but if it keeps coming back have it checked.

Can I reset Rinnai code 60 myself?

You can try one reset (power off for 30 seconds, then on). If Rinnai code 60 comes back, the cause is still there and a licensed technician should check it.

Who can fix Rinnai code 60 near me?

Aurora Star Tech Inc. repairs Rinnai tankless water heaters in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Tankless Water Heater No Hot Water: What to Check

Troubleshooting guides

Source: Rinnai SENSEI RX Residential Installation and Operation Manual (100000839), 6.3 Flushing the Heat Exchanger, Quick-Flush p.68. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977