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Rinnai Error Code 400: Water pressure sensor communication fault (Boiler)

Updated · by Aurora Star Tech Inc.

Rinnai error code 400 on a boiler means: Water pressure sensor communication fault. It is also called Rinnai diagnostic code 400.

Medium severityBoilerAlso Combi BoilerI-Series Plus 150K and smaller · I-Series Plus 175K and higher

Homeowner? What Rinnai code 400 means for you

Check, then call Your boiler is reporting: Water pressure sensor communication fault. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Look at the pressure gauge on the boiler. If it reads much lower than usual or near zero, or water is leaking, call a technician.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the boiler gas valve is open (handle in line with the pipe).
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Rinnai error code 400 mean?

The PC Board has lost communication with the system water pressure sensor.

Applies to: I-Series Plus boilers — 150K BTU and smaller and 175K BTU and higher (Combi and Solo)

Common causes of Rinnai code 400

  • Loose, broken or damaged pressure sensor wiring harness
  • Water supply turned off or supply valves closed
  • Boiler pump not running

A technician checks these and 2 other possible causes on site before replacing any part.

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Rinnai models that use code 400

IP060SIP090SIP120SIP150SIP175SIP199S

Other Rinnai Boiler codes

CodeMeaning
310Freeze protection thermistor fault
353CH supply thermistor fault
363CH return thermistor fault
371Indirect tank thermistor fault
380Exhaust thermistor fault
393Outdoor temperature sensor fault
430High or low system water pressure
443Low water cut-off (LWCO) activated
520Gas solenoid valve circuit – flame after valve close
540High exhaust (flue gas) temperature
610Combustion fan motor speed fault
700PC Board fault

All Rinnai Boiler error codes →

Rinnai code 400: homeowner questions

What does Rinnai code 400 mean?

Water pressure sensor communication fault. The PC Board has lost communication with the system water pressure sensor.

Is it safe to keep using my boiler with code 400?

It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Can I reset Rinnai code 400 myself?

You can try one reset (power off for 30 seconds, then on). If Rinnai code 400 comes back, the cause is still there and a licensed technician should check it.

Who can fix Rinnai code 400 near me?

Aurora Star Tech Inc. repairs Rinnai boilers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Boiler Not Heating: What to Check

Troubleshooting guides

Source: Rinnai Troubleshooting I-Series Plus Boiler Diagnostic Codes (800000375), p.28. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

647-657-2977