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Lennox Error Code E409: LSOM – low secondary voltage (Furnace)

Updated · by Aurora Star Tech Inc.

Lennox error code E409 on a furnace means: LSOM - low secondary voltage. It is also called Lennox diagnostic code E409.

High severityFurnaceEL296UHV · Lennox SL280UHV · Lennox SL297NV

Homeowner? What Lennox code E409 means for you

Call a technician Your furnace is reporting: LSOM - low secondary voltage. The furnace has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Make sure the furnace front door or panel is closed properly; many furnaces will not run with the door switch open.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the gas valve next to the furnace is open (handle in line with the pipe). Do not force it.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Lennox error code E409 mean?

Secondary voltage below 18 VAC; operation stops after 10 minutes.

Applies to: EL296UHV(X) series furnaces with integrated control 103130-XX only

Common causes of Lennox code E409

  • Low 24 V supply
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Lennox models that use code E409

Show all 22 models

EL296UH045XV36BEL296UH070XV36BEL296UH090XV36CEL296UH090XV48CEL296UH090XV60CEL296UH110XV48CEL296UH110XV60CEL296UH135XV60DSL280UH060NV36ASL280UH070V36ASL280UH080NV48BSL280UH080NV60CSL280UH090V36BSL280UH090V48BSL280UH090V60CSL280UH100NV60CSL280UH110V60CSL280UH135V60DSL297UH040NV36BSL297UH060NV36BSL297UH080NV48CSL297UH080NV60C

Other Lennox Furnace codes

CodeMeaning
E403LSOM - compressor short cycling
E404LSOM - locked rotor
E405LSOM - compressor open circuit
E406LSOM - open start circuit
E407LSOM - open run circuit
E408LSOM - welded contactor
Red LED offNo power to control or board fault
Red LED on steadyBoard fault detected (107163-01)

All Lennox Furnace error codes →

Lennox code E409: homeowner questions

What does Lennox code E409 mean?

LSOM - low secondary voltage. Secondary voltage below 18 VAC; operation stops after 10 minutes.

Is it safe to keep using my furnace with code E409?

It depends on the cause. The furnace has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset Lennox code E409 myself?

You can try one reset (power off for 30 seconds, then on). If Lennox code E409 comes back, the cause is still there and a licensed technician should check it.

Who can fix Lennox code E409 near me?

Aurora Star Tech Inc. repairs Lennox furnaces in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Furnace Not Turning On: What to Check · Furnace Blinking Light: What the Flash Codes Mean

Troubleshooting guides

Source: Lennox EL296UHV(X) Unit Information / Service Literature, Table 5 Ignition Control 103130-XX Diagnostic Codes, p.38. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Furnace Repair

647-657-2977