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Kinghome Error Code H7: Compressor out-of-step (Heat Pump)

Updated · by Aurora Star Tech Inc.

Kinghome error code H7 on a heat pump means: Compressor out-of-step. It is also called Kinghome diagnostic code H7.

High severityHeat PumpKinghome KM HT1DI · Kinghome KM HF1DI · Kinghome Ultranixx Eco · Kinghome Ultranixx

Homeowner? What Kinghome code H7 means for you

Call a technician Your heat pump is reporting: Compressor out-of-step. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Kinghome error code H7 mean?

The drive cannot track rotor position, or actual speed deviates too much from the target.

Applies to: Kinghome KM09HT1DI, KM12HT1DI, KM18HT1DI, KM24HT1DI wall mini-splits; Kinghome KM09HF1DI to KM24HF1DI wall mini-splits (Gree GFH..DA/DB); Kinghome Ultranixx Eco KD24UHO to KD60UHO outdoor units with KD..UHI air handlers; Kinghome Ultranixx cold-climate KU36UHO and KU60UHO outdoor units with KU..UH2I and KD..UHI air handlers

Common causes of Kinghome code H7

  • Compressor wires open, loose or reversed
  • Blocked system, low charge or low oil
  • Faulty IPM or sampling

A technician checks these and 1 other possible causes on site before replacing any part.

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Kinghome models that use code H7

Show all 27 models

KD24UHIKD24UHOKD30UHIKD30UHOKD36UHIKD36UHOKD42UHIKD42UHOKD48UHIKD48UHOKD60UHIKD60UHOKM09HF1DIKM09HT1DIKM12HF1DIKM12HT1DIKM18HF1DIKM18HT1DIKM21HF1DIKM24HF1DIKM24HT1DIKU24UH2IKU36UH2IKU36UHOKU48UH2IKU60UH2IKU60UHO

Other Kinghome Heat Pump codes

CodeMeaning
F9Frequency reduced - high discharge temperature
FHFrequency reduced - anti-freeze
H3Compressor overload protection
H4Overload protection (high condensing pressure)
H5IPM module protection
H6Fan motor feedback fault (indoor or outdoor)
HCPFC protection
L3Outdoor DC fan motor fault
L9Power limit protection
LCCompressor start failure
LPIndoor and outdoor unit mismatch
P0Compressor minimum-frequency test / driver reset

All Kinghome Heat Pump error codes →

Kinghome code H7: homeowner questions

What does Kinghome code H7 mean?

Compressor out-of-step. The drive cannot track rotor position, or actual speed deviates too much from the target.

Is it safe to keep using my heat pump with code H7?

It depends on the cause. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset Kinghome code H7 myself?

You can try one reset (power off for 30 seconds, then on). If Kinghome code H7 comes back, the cause is still there and a licensed technician should check it.

Who can fix Kinghome code H7 near me?

Aurora Star Tech Inc. repairs Kinghome heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air

Source: Kinghome KM09-12-18-24HT1DI service manual, sec. 9.1 error code list; Kinghome KM09-24HF1DI service manual, sec. 11.1 error code list; Kinghome Ultranixx Eco KD24-60UHO service manual, sec. 3.3-3.4; Kinghome Ultranixx cold-climate KU36/60UHO service manual GC202306, sec. 3.3-3.4. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

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