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Carrier Error Code 4: Four flashes – speed limiting, non-communicating thermostat (AC)

Updated · by Aurora Star Tech Inc.

Carrier error code 4 on a air conditioner means: Four flashes - speed limiting, non-communicating thermostat. It is also called Carrier diagnostic code 4.

Low severityAir ConditionerCarrier Infinity 19VS 24VNA9

Homeowner? What Carrier code 4 means for you

Usually minor Your air conditioner is reporting: Four flashes - speed limiting, non-communicating thermostat. This code is usually informational or minor. The safe checks below often clear it; call us if it keeps showing up.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • Keep about 2 feet around the outdoor unit clear of leaves, grass and debris.
  • If you see ice on the pipes or the indoor coil, turn the system off and run only the fan for a few hours, then call a technician.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Carrier error code 4 mean?

Four flashes and a pause on the amber STATUS LED of the 24VNA9 when it runs from a non-communicating thermostat. It shows reduced capacity with compressor speed limited. This is an operating state, not a lockout.

Applies to: Carrier Infinity 24VNA9 variable speed air conditioner

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Carrier models that use code 4

24VNA924VNA91324VNA92424VNA92524VNA93624VNA93724VNA94824VNA94924VNA960

Other Carrier AC codes

CodeMeaning
1Normal operation - 1 flash
1 longCapacity limited - one long flash
2Normal operation - 2 flashes (high stage)
5Five flashes - brownout protection setting (24ANB/25HNB)
6Six flashes - brownout protection setting (24ANB/25HNB)
16Lost communication with user interface
25Invalid model plug / inverter size
31High pressure switch open
32Low pressure trip
33Lost inverter communication
45Outdoor control board failure
46Brownout

All Carrier Air Conditioner error codes →

Carrier code 4: homeowner questions

What does Carrier code 4 mean?

Four flashes - speed limiting, non-communicating thermostat. Four flashes and a pause on the amber STATUS LED of the 24VNA9 when it runs from a non-communicating thermostat. It shows reduced capacity with compressor speed limited. This is an operating state, not a lockout.

Is it safe to keep using my air conditioner with code 4?

Usually yes. Code 4 is normally minor, but if it keeps coming back have it checked.

Can I reset Carrier code 4 myself?

You can try one reset (power off for 30 seconds, then on). If Carrier code 4 comes back, the cause is still there and a licensed technician should check it.

Who can fix Carrier code 4 near me?

Aurora Star Tech Inc. repairs Carrier air conditioners in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check

Troubleshooting guides

Source: Carrier 25VNA8/24VNA9 service manual, Table 6, p.15-16. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

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