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Kinghome Error Code EE: Memory chip fault (Heat Pump)

Updated · by Aurora Star Tech Inc.

Kinghome error code EE on a heat pump means: Memory chip fault. It is also called Kinghome diagnostic code EE.

High severityHeat PumpKinghome KM HT1DI · Kinghome KM HF1DI · Kinghome Ultranixx Eco · Kinghome Ultranixx

Homeowner? What Kinghome code EE means for you

Call a technician Your heat pump is reporting: Memory chip fault. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Kinghome error code EE mean?

The control board cannot read its memory chip. On the wall units EE means the outdoor board; on Ultranixx units EE is the outdoor main board and lowercase ee is the drive board's chip.

Applies to: Kinghome KM09HT1DI, KM12HT1DI, KM18HT1DI, KM24HT1DI wall mini-splits; Kinghome KM09HF1DI to KM24HF1DI wall mini-splits (Gree GFH..DA/DB); Kinghome Ultranixx Eco KD24UHO to KD60UHO outdoor units with KD..UHI air handlers; Kinghome Ultranixx cold-climate KU36UHO and KU60UHO outdoor units with KU..UH2I and KD..UHI air handlers

Common causes of Kinghome code EE

  • Damaged or badly soldered memory chip
  • Shorted chip lead
  • Missing chip on the drive board (ee)
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Kinghome models that use code EE

Show all 27 models

KD24UHIKD24UHOKD30UHIKD30UHOKD36UHIKD36UHOKD42UHIKD42UHOKD48UHIKD48UHOKD60UHIKD60UHOKM09HF1DIKM09HT1DIKM12HF1DIKM12HT1DIKM18HF1DIKM18HT1DIKM21HF1DIKM24HF1DIKM24HT1DIKU24UH2IKU36UH2IKU36UHOKU48UH2IKU60UH2IKU60UHO

Other Kinghome Heat Pump codes

CodeMeaning
E3Low pressure protection / low-pressure sensor fault
E4Compressor discharge temperature too high
E5Overcurrent protection
E6Indoor/outdoor communication fault
E8High temperature resistance (overload) protection
E9Water overflow protection
EUFrequency reduced - module too hot
F0Refrigerant recovery mode
F1Indoor room temperature sensor fault
F2Sensor fault (indoor coil or outdoor condenser)
F3Outdoor ambient temperature sensor fault
F4Sensor fault (outdoor condenser or discharge)

All Kinghome Heat Pump error codes →

Kinghome code EE: homeowner questions

What does Kinghome code EE mean?

Memory chip fault. The control board cannot read its memory chip. On the wall units EE means the outdoor board; on Ultranixx units EE is the outdoor main board and lowercase ee is the drive board's chip.

Is it safe to keep using my heat pump with code EE?

It depends on the cause. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset Kinghome code EE myself?

You can try one reset (power off for 30 seconds, then on). If Kinghome code EE comes back, the cause is still there and a licensed technician should check it.

Who can fix Kinghome code EE near me?

Aurora Star Tech Inc. repairs Kinghome heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air

Source: Kinghome KM09-12-18-24HT1DI service manual, sec. 9.1 error code list; Kinghome KM09-24HF1DI service manual, sec. 11.1 error code list; Kinghome Ultranixx Eco KD24-60UHO service manual, sec. 3.3-3.4; Kinghome Ultranixx cold-climate KU36/60UHO service manual GC202306, sec. 3.3-3.4. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

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