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Kinghome Error Code E6: Indoor/outdoor communication fault (Heat Pump)

Updated · by Aurora Star Tech Inc.

Kinghome error code E6 on a heat pump means: Indoor/outdoor communication fault. It is also called Kinghome diagnostic code E6.

High severityHeat PumpKinghome KM HEDI · Kinghome KM HT1DI · Kinghome KM HF1DI

Homeowner? What Kinghome code E6 means for you

Call a technician Your heat pump is reporting: Indoor/outdoor communication fault. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Kinghome error code E6 mean?

The indoor and outdoor boards are not exchanging data. On cooling the compressor stops while the indoor fan runs; in heating the unit stops.

Applies to: Kinghome KM09HEDI, KM12HEDI, KM18HEDI wall mini-splits; Kinghome KM09HT1DI, KM12HT1DI, KM18HT1DI, KM24HT1DI wall mini-splits; Kinghome KM09HF1DI to KM24HF1DI wall mini-splits (Gree GFH..DA/DB)

Common causes of Kinghome code E6

  • Interconnecting wiring loose, wrong or damaged
  • Neutral/power problem at the outdoor board
  • Faulty indoor or outdoor mainboard or filter board
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Kinghome models that use code E6

KM09HEDIKM09HF1DIKM09HT1DIKM12HEDIKM12HF1DIKM12HT1DIKM18HEDIKM18HF1DIKM18HT1DIKM21HF1DIKM24HF1DIKM24HT1DI

Other Kinghome Heat Pump codes

CodeMeaning
C8ODU drive jumper cap error
E1High pressure protection / high-pressure sensor fault
E2Indoor coil anti-freeze protection
E3Low pressure protection / low-pressure sensor fault
E4Compressor discharge temperature too high
E5Overcurrent protection
E8High temperature resistance (overload) protection
E9Water overflow protection
EEMemory chip fault
EUFrequency reduced - module too hot
F0Refrigerant recovery mode
F1Indoor room temperature sensor fault

All Kinghome Heat Pump error codes →

Kinghome code E6: homeowner questions

What does Kinghome code E6 mean?

Indoor/outdoor communication fault. The indoor and outdoor boards are not exchanging data. On cooling the compressor stops while the indoor fan runs; in heating the unit stops.

Is it safe to keep using my heat pump with code E6?

It depends on the cause. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset Kinghome code E6 myself?

You can try one reset (power off for 30 seconds, then on). If Kinghome code E6 comes back, the cause is still there and a licensed technician should check it.

Who can fix Kinghome code E6 near me?

Aurora Star Tech Inc. repairs Kinghome heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air

Source: Kinghome KM09-12-18HEDI service manual, sec. 9.3 status table and 9.4 troubleshooting; Kinghome KM09-12-18-24HT1DI service manual, sec. 9.1 error code list; Kinghome KM09-24HF1DI service manual, sec. 11.1 error code list. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

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