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Lennox Error Code E419: EIM W output hardware fault lockout (Heat Pump)

Updated · by Aurora Star Tech Inc.

Lennox error code E419 on a heat pump means: EIM W output hardware fault lockout. It is also called Lennox diagnostic code E419.

High severityHeat Pump

Homeowner? What Lennox code E419 means for you

Call a technician Your heat pump is reporting: EIM W output hardware fault lockout. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Lennox error code E419 mean?

W output fault (418) happened more than five times; outdoor unit shut down. S30/S40 thermostat alert code 419 (shown as E419 on the unit control display).

Applies to: Lennox communicating heat pumps incl. variable-capacity inverter units in S30/S40 smart thermostat systems

Common causes of Lennox code E419

  • Stuck relay
  • Miswired W
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Lennox models that use code E419

EL16KP1-018EL16KP1-024EL16KP1-030EL16KP1-036EL16KP1-042EL16KP1-048EL16KP1-060ML14KP1-018ML14KP1-024ML14KP1-030ML14KP1-036ML14KP1-042ML14KP1-048ML14KP1-060

Other Lennox Heat Pump codes

CodeMeaning
E413High pressure switch strikes lockout
E414High discharge line temperature
E415High discharge line temperature strikes lockout
E416Outdoor coil sensor faulty
E417Discharge sensor faulty
E418EIM W output hardware fault
E420EIM defrost out of cycle
E421EIM W external miswire fault
E422Compressor top cap switch open
E423Inverter CT circuit fault (inverter code 40)
E424Liquid line sensor faulty
E426Excessive inverter alarms

All Lennox Heat Pump error codes →

Lennox code E419: homeowner questions

What does Lennox code E419 mean?

EIM W output hardware fault lockout. W output fault (418) happened more than five times; outdoor unit shut down. S30/S40 thermostat alert code 419 (shown as E419 on the unit control display).

Is it safe to keep using my heat pump with code E419?

It depends on the cause. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset Lennox code E419 myself?

You can try one reset (power off for 30 seconds, then on). If Lennox code E419 comes back, the cause is still there and a licensed technician should check it.

Who can fix Lennox code E419 near me?

Aurora Star Tech Inc. repairs Lennox heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air

Troubleshooting guides

Source: Lennox Residential Communicating Systems Alert Code Guide (V2) 100017 (3/2023), Table 2 Alert Codes and Troubleshooting, p.32. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

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