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Lennox Error Code E417: Discharge sensor faulty (Heat Pump)

Updated · by Aurora Star Tech Inc.

Lennox error code E417 on a heat pump means: Discharge sensor faulty. It is also called Lennox diagnostic code E417.

Medium severityHeat Pump

Homeowner? What Lennox code E417 means for you

Check, then call Your heat pump is reporting: Discharge sensor faulty. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Lennox error code E417 mean?

Discharge line temperature sensor open, shorted or out of range (checked after 90 seconds). Escalates after 10 minutes. S30/S40 thermostat alert code 417 (shown as E417 on the unit control display).

Applies to: Lennox communicating heat pumps incl. variable-capacity inverter units in S30/S40 smart thermostat systems

Common causes of Lennox code E417

  • Failed sensor
  • Sensor leads in the wrong pins of the harness connector
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Lennox models that use code E417

EL16KP1-018EL16KP1-024EL16KP1-030EL16KP1-036EL16KP1-042EL16KP1-048EL16KP1-060ML14KP1-018ML14KP1-024ML14KP1-030ML14KP1-036ML14KP1-042ML14KP1-048ML14KP1-060

Other Lennox Heat Pump codes

CodeMeaning
E411Low pressure switch strikes lockout
E412Open high pressure switch
E413High pressure switch strikes lockout
E414High discharge line temperature
E415High discharge line temperature strikes lockout
E416Outdoor coil sensor faulty
E418EIM W output hardware fault
E419EIM W output hardware fault lockout
E420EIM defrost out of cycle
E421EIM W external miswire fault
E422Compressor top cap switch open
E423Inverter CT circuit fault (inverter code 40)

All Lennox Heat Pump error codes →

Lennox code E417: homeowner questions

What does Lennox code E417 mean?

Discharge sensor faulty. Discharge line temperature sensor open, shorted or out of range (checked after 90 seconds). Escalates after 10 minutes. S30/S40 thermostat alert code 417 (shown as E417 on the unit control display).

Is it safe to keep using my heat pump with code E417?

It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Can I reset Lennox code E417 myself?

You can try one reset (power off for 30 seconds, then on). If Lennox code E417 comes back, the cause is still there and a licensed technician should check it.

Who can fix Lennox code E417 near me?

Aurora Star Tech Inc. repairs Lennox heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air

Troubleshooting guides

Source: Lennox Residential Communicating Systems Alert Code Guide (V2) 100017 (3/2023), Table 2 Alert Codes and Troubleshooting, p.31. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

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