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Lennox Error Code E350: Electric heat not configured (Air Handler)

Updated · by Aurora Star Tech Inc.

Lennox error code E350 on a air handler means: Electric heat not configured. It is also called Lennox diagnostic code E350.

High severityAir Handler

Homeowner? What Lennox code E350 means for you

Call a technician Your air handler is reporting: Electric heat not configured. The air handler has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Lennox error code E350 mean?

Heat call with no electric heat configured, or configured incorrectly, on the air handler. S30/S40 thermostat alert code 350 (shown as E350 on the unit control display).

Applies to: Lennox communicating air handlers and EIM-equipped indoor units in S30/S40 smart thermostat systems

Common causes of Lennox code E350

  • Electric heat stages not configured
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Other Lennox Air Handler codes

CodeMeaning
E310Discharge air temperature sensor problem
E312Reduced airflow - indoor blower cutback
E345Relay O failure
E346Heat pump jumper not removed
E347Indoor or EIM relay Y1 fault
E348Indoor relay Y2 fault
E351Electric heat stage 1 fault
E352Electric heat stage 2 fault
E353Electric heat stage 3 fault
E354Electric heat stage 4 fault
E355Electric heat stage 5 fault
E371Float switch sensed open

All Lennox Air Handler error codes →

Lennox code E350: homeowner questions

What does Lennox code E350 mean?

Electric heat not configured. Heat call with no electric heat configured, or configured incorrectly, on the air handler. S30/S40 thermostat alert code 350 (shown as E350 on the unit control display).

Is it safe to keep using my air handler with code E350?

It depends on the cause. The air handler has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset Lennox code E350 myself?

You can try one reset (power off for 30 seconds, then on). If Lennox code E350 comes back, the cause is still there and a licensed technician should check it.

Who can fix Lennox code E350 near me?

Aurora Star Tech Inc. repairs Lennox air handlers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Troubleshooting guides

Source: Lennox Residential Communicating Systems Alert Code Guide (V2) 100017 (3/2023), Table 2 Alert Codes and Troubleshooting, p.26. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Air Handler Emergency

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