Lennox Error Code E404: Compressor rotor locked (AC)
Lennox error code E404 on a air conditioner means: Compressor rotor locked. It is also called Lennox diagnostic code E404.
Homeowner? What Lennox code E404 means for you
Call a technician Your air conditioner is reporting: Compressor rotor locked. The air conditioner has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.
Safe things you can check yourself
- Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
- Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
- Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
- Keep about 2 feet around the outdoor unit clear of leaves, grass and debris.
- If you see ice on the pipes or the indoor coil, turn the system off and run only the fan for a few hours, then call a technician.
- Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.
Call (647) 657-2977Book a service call
Licensed technicians serving Vaughan, Toronto and the GTA.
What does Lennox error code E404 mean?
The compressor rotor is locked up. S30/S40 thermostat alert code 404 (shown as E404 on the unit control display).
Applies to: Lennox communicating air conditioners incl. variable-capacity inverter units in S30/S40 smart thermostat systems
Common causes of Lennox code E404
- Shorted run capacitor
- Seized bearings
- Excessive liquid refrigerant in compressor
Lennox models that use code E404
EL16KC1-018-230AEL16KC1-024-230AEL16KC1-030-230AEL16KC1-036-230AEL16KC1-041-230AEL16KC1-042-230AEL16KC1-047-230AEL16KC1-048-230AEL16KC1-060-230A
Other Lennox AC codes
All Lennox Air Conditioner error codes →
Lennox code E404: homeowner questions
What does Lennox code E404 mean?
Compressor rotor locked. The compressor rotor is locked up. S30/S40 thermostat alert code 404 (shown as E404 on the unit control display).
Is it safe to keep using my air conditioner with code E404?
It depends on the cause. The air conditioner has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.
Can I reset Lennox code E404 myself?
You can try one reset (power off for 30 seconds, then on). If Lennox code E404 comes back, the cause is still there and a licensed technician should check it.
Who can fix Lennox code E404 near me?
Aurora Star Tech Inc. repairs Lennox air conditioners in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.
Homeowner help: AC Running But Not Cooling: What to Check
Troubleshooting guides
- Not cooling All brands · Air Conditioner
- Low cooling capacity - check airflow and charge - Lennox EL16KC1 Lennox · Air Conditioner
- Outdoor unit will not start - Lennox EL16KC1 Lennox · Air Conditioner
- RDS leak-detected mode and start-up test - Lennox EL16KC1 Lennox · Air Conditioner
- Two horizontal lines on display (soft disable) - Lennox communicating Lennox · Air Conditioner
Source: Lennox Residential Communicating Systems Alert Code Guide (V2) 100017 (3/2023), Table 2 Alert Codes and Troubleshooting, p.29. Written in our own words as a summary; always check the original manual.
General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.