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HTP Error Code PP: Control programmed (Boiler)

Updated · by Aurora Star Tech Inc.

HTP error code PP on a boiler means: Control programmed. It is also called HTP diagnostic code PP.

Medium severityBoilerElite EL

Homeowner? What HTP code PP means for you

Check, then call Your boiler is reporting: Control programmed. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Look at the pressure gauge on the boiler. If it reads much lower than usual or near zero, or water is leaking, call a technician.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the boiler gas valve is open (handle in line with the pipe).
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does HTP error code PP mean?

After programming by a technician or the factory the control sits in a locked-out state until reset.

Applies to: EL-80, EL-110, EL-150, EL-220, EL-299, EL-399 (N/LP)

Common causes of HTP code PP

  • Normal after programming.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

HTP models that use code PP

EL-80 LPEL-80 NEL-110 LPEL-110 NEL-150 LPEL-150 NEL-220 LPEL-220 NEL-299 LPEL-299 NEL-399 LPEL-399 N

Other HTP Boiler codes

CodeMeaning
FLUHigh flue pressure
FOUOutdoor sensor fault
GAS VALVE ON / RUNIgnition then run status
LOCKOUTLockout (display message)
LOU24 volt supply low
MAINTENANCE REQUIREDService reminder
PROLow water pressure
SERVICE PUMP CH / DH / SHPump service mode
SERVICE RUNTest mode running
TTTemperature blocking - thermostat (TT) demand

All HTP Boiler error codes →

HTP code PP: homeowner questions

What does HTP code PP mean?

Control programmed. After programming by a technician or the factory the control sits in a locked-out state until reset.

Is it safe to keep using my boiler with code PP?

It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Can I reset HTP code PP myself?

You can try one reset (power off for 30 seconds, then on). If HTP code PP comes back, the cause is still there and a licensed technician should check it.

Who can fix HTP code PP near me?

Aurora Star Tech Inc. repairs HTP boilers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Boiler Not Heating: What to Check

Troubleshooting guides

Source: Elite EL-80 N Installation Manual (LP-293), p. 73. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

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