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Rinnai Tankless Water Heater: Weak or missing flame signal (flame rod checks)

Updated · by Aurora Star Tech Inc.

Weak or missing flame signal (flame rod checks) on a Rinnai tankless water heater: Electrical checks for a flame rod circuit that reads low, from the Electrical Diagnostics page.

Homeowner with a tankless water heater problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: SENSEI RX/CX (RX199i, RX180i, RX160i, RX130i, CX199i, CX160i, RXP199i, RXP160i, CXP199i, CXP160i)

Common causes of weak or missing flame signal (flame rod checks)

  • Carbon or damage on the flame rod
  • Loose or damaged flame rod wiring
  • Old flame rod gasket reused

How to fix weak or missing flame signal (flame rod checks): step by step

  1. With the heater running, measure AC volts between the flame rod and ground; a healthy rod reads roughly 5 to 150 VAC.
  2. Put the meter on the microamp range in series with the rod; 1 microamp or more is a good flame circuit.
  3. If the signal is low, remove the rod, inspect it for carbon or damage and clean or replace it.
  4. Always fit a new flame rod gasket after the rod has been removed.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Rinnai Tankless Water Heater codes

Models

Non-SENSEI

C199eC199iR50LSiR63LSe2R75LSeR75LSiR94LSeR94LSiR98LSeR98LSe-ASMER98LSiR98LSi-ASMERC80eRC80iRC98eRC98iRE140eRE140iRE160eRE160iRE180eRE180iRE199eRE199iREP160eREP160iREP199eREP199iRL75eRL75e(A)RL75iRL75i(A)RL94eRL94iRLX94iRU80eRU80iRU90eRU98eRU98iRUC80iRUC90iRUC98iRUCS65iRUCS75iRUR98eRUR98iRUS65eRUS75eV53DeV53eV65eV65iV75eV75iV94eV94iV94Xi

SENSEI

CU160eCU160iCU199eCU199iRSC160eRSC160iRSC199eRSC199iRU130eRU130iRU160eRU160iRU180eRU180iRU199eRU199iRUR160eRUR160iRUR199eRUR199i

SENSEI RX/CX

CX160iCX199iCXP160iCXP199iRX130iRX160iRX180iRX199iRXP160iRXP199i

RH180 hybrid

RH180

Source: Rinnai SENSEI RX/CX technical guide U362-0875, Electrical Diagnostics. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977