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Navien Boiler: No space heat – Navien NHB-H / NFB-H

Updated · by Aurora Star Tech Inc.

No space heat - Navien NHB-H / NFB-H on a Navien boiler: Thermostat calls for heat but the boiler does not heat the zones and shows no error code.

Homeowner with a boiler problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: Navien NHB-H and NFB-H condensing boilers

Common causes of no space heat - navien nhb-h / nfb-h

  • Set temperature too low or outdoor reset / WWSD holding heat off
  • Boiler off, no power or in standby
  • Boiler busy with indirect DHW (DHW priority)
  • Thermostat DIP switch or zone settings wrong
  • Pump or zone valve not powered

How to fix no space heat - navien nhb-h / nfb-h: step by step

  1. Check the space heating set temperature; with outdoor reset on, check the outdoor temperature against WWSD (default OFF) and the curve.
  2. Make sure the boiler has 120 V power and is turned on with the Power button.
  3. If the indirect tank is calling, space heating waits up to the DHW Priority Time (default 30 min).
  4. Check DIP SW2 #7: OFF = thermostat used, ON = unused (continuous operation).
  5. Check Input/Output Status: is the thermostat input seen, and are the boiler pump, zone pumps or zone valves energized?
  6. Run Test Mode for the pumps and zone valves to confirm they operate; check Zone Settings (pump vs valve system) match the install.
  7. Check Error History for codes that cleared on their own.
  8. Press Back to reset. If still no heat, call Navien technical support 1-800-519-8794.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Navien Boiler codes

Models

Navien NFB-H

NFB-175HNFB-200H

Navien NHB-H

NHB-055HNHB-080HNHB-110HNHB-150H

Source: Navien NHB-H User's Information Manual (V1.0 Apr 2024), 5.1 Solving Basic Problems p.23; NHB-H Installation and Operation Manual 6.2 p.68, 11.8-11.9 p.104-108, 11.13 p.110-117. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

647-657-2977