Icon
Reliable Heating and Cooling Solutions – Quality Service, Fair Prices, Guaranteed Satisfaction!

NTI Error Code Lockout 2: Waiting for safety data verification (Boiler)

Updated · by Aurora Star Tech Inc.

NTI error code Lockout 2 on a boiler means: Waiting for safety data verification. It is also called NTI diagnostic code Lockout 2.

High severityBoilerAlso BoilerTrinity Tft

Homeowner? What NTI code Lockout 2 means for you

Call a technician Your boiler is reporting: Waiting for safety data verification. The boiler has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Look at the pressure gauge on the boiler. If it reads much lower than usual or near zero, or water is leaking, call a technician.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the boiler gas valve is open (handle in line with the pipe).
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does NTI error code Lockout 2 mean?

A safety-related control setting was changed and the control is waiting for the change to be confirmed before it will run the burner.

Applies to: Trinity Tft60, Tft85, Tft110, Tft155, Tft175, Tft200, Tft250, Tft300, Tft399

Common causes of NTI code Lockout 2

  • Safety parameter was edited on the touchscreen
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

NTI models that use code Lockout 2

Tft60Tft60Tft85Tft85Tft110Tft110Tft154Tft155Tft175Tft200Tft201Tft250Tft285Tft300Tft340Tft399Tft399

Other NTI Boiler codes

CodeMeaning
Hold 137ILK failed to close
Hold 137ILK failed to close
Hold 150Flame not detected
Hold 150Flame not detected
Lockout 1Unconfigured safety data
Lockout 1Unconfigured safety data
Lockout 2Waiting for safety data verification
Lockout 10Internal fault: Invalid Burner control state
Lockout 10Internal fault: Invalid Burner control state
Lockout 11Internal fault: Invalid Burner control state flag
Lockout 11Internal fault: Invalid Burner control state flag
Lockout 15Internal fault: Safety relay test failed due to feedback ON

All NTI Boiler error codes →

NTI code Lockout 2: homeowner questions

What does NTI code Lockout 2 mean?

Waiting for safety data verification. A safety-related control setting was changed and the control is waiting for the change to be confirmed before it will run the burner.

Is it safe to keep using my boiler with code Lockout 2?

It depends on the cause. The boiler has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset NTI code Lockout 2 myself?

You can try one reset (power off for 30 seconds, then on). If NTI code Lockout 2 comes back, the cause is still there and a licensed technician should check it.

Who can fix NTI code Lockout 2 near me?

Aurora Star Tech Inc. repairs NTI boilers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Boiler Not Heating: What to Check

Troubleshooting guides

Source: NTI Tft60-399 Installation and Operation Instructions (rev. 2012-04-09), Sec. 15.0 Troubleshooting, Table 15-3. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

647-657-2977