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Kinghome Error Code SW1: Outdoor board debug menu (SW1 held 5 s) (Heat Pump)

Updated · by Aurora Star Tech Inc.

Kinghome error code SW1 on a heat pump means: Outdoor board debug menu (SW1 held 5 s). It is also called Kinghome diagnostic code SW1.

Low severityHeat PumpKinghome Ultranixx

Homeowner? What Kinghome code SW1 means for you

Usually minor Your heat pump is reporting: Outdoor board debug menu (SW1 held 5 s). This code is usually informational or minor. The safe checks below often clear it; call us if it keeps showing up.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Kinghome error code SW1 mean?

On the KU cold-climate outdoor unit, holding SW1 for about 5 seconds opens a first-level debug menu and the outdoor board display starts flashing. Short presses of SW1 step through the menu items. The manual describes item 06 (forced defrost), 08 (refrigerant recovery) and 09 (forced operation). With no key press for 10 seconds the menu closes.

Applies to: Kinghome Ultranixx cold-climate KU36UHO and KU60UHO outdoor units with KU..UH2I and KD..UHI air handlers

Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Kinghome models that use code SW1

KU24UH2IKU36UH2IKU36UHOKU48UH2IKU60UH2IKU60UHO

Other Kinghome Heat Pump codes

CodeMeaning
PcDrive current detection error
PHDC bus voltage high
PLDC bus voltage low
PUCapacitor charging failure
SEEnergy-saving mode active
Shielded iconFunctions shielded by remote monitor
Temp display selectIndoor display shows set, room or outdoor temperature
Timer lampTimer lamp lit (timer set)
Turbo iconTurbo mode active
U1Compressor phase current detection circuit fault
U3DC bus voltage drop fault
U5Whole-unit current detection fault

All Kinghome Heat Pump error codes →

Kinghome code SW1: homeowner questions

What does Kinghome code SW1 mean?

Outdoor board debug menu (SW1 held 5 s). On the KU cold-climate outdoor unit, holding SW1 for about 5 seconds opens a first-level debug menu and the outdoor board display starts flashing. Short presses of SW1 step through the menu items. The manual describes item 06 (forced…

Is it safe to keep using my heat pump with code SW1?

Usually yes. Code SW1 is normally minor, but if it keeps coming back have it checked.

Can I reset Kinghome code SW1 myself?

You can try one reset (power off for 30 seconds, then on). If Kinghome code SW1 comes back, the cause is still there and a licensed technician should check it.

Who can fix Kinghome code SW1 near me?

Aurora Star Tech Inc. repairs Kinghome heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air

Troubleshooting guides

Source: Kinghome Ultranixx cold-climate KU36/60UHO service manual GC202306, sec. 2.3.5 to 2.3.7. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977