Goodman Error Code EE: Outdoor control fault – compressor relay contacts welded (Heat Pump)
Goodman error code EE on a heat pump means: Outdoor control fault - compressor relay contacts welded. It is also called Goodman diagnostic code EE.
Homeowner? What Goodman code EE means for you
Call a technician Your heat pump is reporting: Outdoor control fault - compressor relay contacts welded. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.
Safe things you can check yourself
- Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
- Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
- Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
- In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
- Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.
Call (647) 657-2977Book a service call
Licensed technicians serving Vaughan, Toronto and the GTA.
What does Goodman error code EE mean?
The outdoor control has detected that its own compressor relay contacts are stuck closed (board misoperation).
Applies to: Communicating 2-stage condensers and heat pumps with the PCBHR104 or PCBHR105 outdoor control (7-segment display): ASXC16/18, GSXC16/18, DSXC16/18, ASZC16/18, GSZC16/18, DSZC16/18
Common causes of Goodman code EE
- Welded compressor relay contacts on the outdoor control
Goodman models that use code EE
Show all 24 models
ASZC160241ASZC160361ASZC160421ASZC160481ASZC160601ASZC180241ASZC180361ASZC180481ASZC180601DSZC160241DSZC160361DSZC160481DSZC160601DSZC180361DSZC180481DSZC180601GSZC160241GSZC160361GSZC160481GSZC160601GSZC180241GSZC180361GSZC180481GSZC180601
Other Goodman Heat Pump codes
All Goodman Heat Pump error codes →
Goodman code EE: homeowner questions
What does Goodman code EE mean?
Outdoor control fault - compressor relay contacts welded. The outdoor control has detected that its own compressor relay contacts are stuck closed (board misoperation).
Is it safe to keep using my heat pump with code EE?
It depends on the cause. The heat pump has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.
Can I reset Goodman code EE myself?
You can try one reset (power off for 30 seconds, then on). If Goodman code EE comes back, the cause is still there and a licensed technician should check it.
Who can fix Goodman code EE near me?
Aurora Star Tech Inc. repairs Goodman heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.
Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air
Troubleshooting guides
- No heat - R-32 GLZS/ALZS heat pump Goodman · Heat Pump
- Outdoor coil iced / no defrost - R-32 GLZS/ALZS heat pump Goodman · Heat Pump
- Reversing valve not shifting - ComfortNet heat pumps Goodman · Heat Pump
Source: Goodman ComfortNet ASXC/GSXC/DSXC, ASZC/GSZC/DSZC, AVPTC/MBVC service manual, Unitary Diagnostic Codes PCBHR104 p.71-77 and PCBHR105 p.78-84. Written in our own words as a summary; always check the original manual.
General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.