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Glow Brand Error Code Loc 10: Wrong safety parameters in EEPROM (Boiler)

Updated · by Aurora Star Tech Inc.

Glow Brand error code Loc 10 on a boiler means: Wrong safety parameters in EEPROM. It is also called Glow Brand diagnostic code Loc 10.

High severityBoilerGlow B85/B120/B160

Homeowner? What Glow Brand code Loc 10 means for you

Call a technician Your boiler is reporting: Wrong safety parameters in EEPROM. The boiler has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Look at the pressure gauge on the boiler. If it reads much lower than usual or near zero, or water is leaking, call a technician.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the boiler gas valve is open (handle in line with the pipe).
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Glow Brand error code Loc 10 mean?

The safety parameter set in the control memory failed its check.

Applies to: B85, B120, B160 (NG and LP)

Common causes of Glow Brand code Loc 10

  • Control memory fault
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Glow Brand models that use code Loc 10

B85B120B160

Other Glow Brand Boiler codes

CodeMeaning
Loc 4Blocking error lasted over 20 hours
Loc 5Fan not running for more than 60 seconds
Loc 6Fan running too slow for more than 60 seconds
Loc 7Fan running too fast for more than 60 seconds
Loc 8Internal software fault
Loc 9EEPROM contents out of date
Loc 11Internal software fault
Loc 12Internal software fault
Loc 15High limit exceeded (203 F / 95 C)
Loc 16Flue temperature too high
Loc 17Internal software fault
Loc 18Internal software fault

All Glow Brand Boiler error codes →

Glow Brand code Loc 10: homeowner questions

What does Glow Brand code Loc 10 mean?

Wrong safety parameters in EEPROM. The safety parameter set in the control memory failed its check.

Is it safe to keep using my boiler with code Loc 10?

It depends on the cause. The boiler has locked out or cannot run properly. One reset is fine; if the code comes back, it needs a licensed technician to find the cause.

Can I reset Glow Brand code Loc 10 myself?

You can try one reset (power off for 30 seconds, then on). If Glow Brand code Loc 10 comes back, the cause is still there and a licensed technician should check it.

Who can fix Glow Brand code Loc 10 near me?

Aurora Star Tech Inc. repairs Glow Brand boilers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Boiler Not Heating: What to Check

Troubleshooting guides

Source: Glow Brand B85/B120/B160 Installation & Operation Manual V20231025, Table 12.1 p.62. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

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