Icon
Reliable Heating and Cooling Solutions – Quality Service, Fair Prices, Guaranteed Satisfaction!

Bosch Error Code CC: Outdoor temperature sensor not recognised (Boiler)

Updated · by Aurora Star Tech Inc.

Bosch error code CC on a boiler means: Outdoor temperature sensor not recognised. It is also called Bosch diagnostic code CC.

Low severityBoilerBosch Greenstar

Homeowner? What Bosch code CC means for you

Usually minor Your boiler is reporting: Outdoor temperature sensor not recognised. This code is usually informational or minor. The safe checks below often clear it; call us if it keeps showing up.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.
  • Look at the pressure gauge on the boiler. If it reads much lower than usual or near zero, or water is leaking, call a technician.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the boiler gas valve is open (handle in line with the pipe).
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Bosch error code CC mean?

The outdoor sensor was expected but is not detected.

Applies to: Bosch Greenstar ZBR 21/28/35/42-3A boilers and ZWB 28/35/42-3A combi boilers

Common causes of Bosch code CC

  • Open lead or loose connection
  • Failed outdoor sensor
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Bosch models that use code CC

ZBR21-3AZBR28-3AZBR35-3AZBR42-3A

Other Bosch Boiler codes

CodeMeaning
A8Communication fault
AdDHW tank temperature not detected
b1Code plug not detected
b2/b3/b4/b5/b6Internal data error
b7Burner control fault
C6Fan not running
d3High limit / temperature limiter circuit open
d5External supply temperature sensor fault (low-loss header)
E2Supply temperature sensor fault
E3Additional supply temperature sensor fault
E9Safety high limit or flue gas limiter tripped
EANo flame detected

All Bosch Boiler error codes →

Bosch code CC: homeowner questions

What does Bosch code CC mean?

Outdoor temperature sensor not recognised. The outdoor sensor was expected but is not detected.

Is it safe to keep using my boiler with code CC?

Usually yes. Code CC is normally minor, but if it keeps coming back have it checked.

Can I reset Bosch code CC myself?

You can try one reset (power off for 30 seconds, then on). If Bosch code CC comes back, the cause is still there and a licensed technician should check it.

Who can fix Bosch code CC near me?

Aurora Star Tech Inc. repairs Bosch boilers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Boiler Not Heating: What to Check

Troubleshooting guides

Source: Bosch Greenstar ZBR/ZWB 21-42-3A service manual 6721853955 (2025-11), Table 38 Faults shown on the display, p.74-75; Greenstar combi 100 p/151 p service manual 6721853953 (2025-11), Table 33. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

647-657-2977