Rheem Error Code 21: Low pressure control (LPC) open (Heat Pump)
Rheem error code 21 on a heat pump means: Low pressure control (LPC) open. It is also called Rheem diagnostic code 21.
Homeowner? What Rheem code 21 means for you
Check, then call Your heat pump is reporting: Low pressure control (LPC) open. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.
Safe things you can check yourself
- Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
- Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
- Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
- In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
- Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.
Call (647) 657-2977Book a service call
Licensed technicians serving Vaughan, Toronto and the GTA.
What does Rheem error code 21 mean?
The ICC sees the LPC open. The LPC opens near 15 PSIG and closes near 40 PSIG; it is ignored for the first 90 seconds of compressor run and during defrost.
Applies to: (-)PRL-JEC 2-stage 16 SEER heat pumps: RPRL/UPRL-024JEC, -036JEC, -048JEC, -060JEC
Common causes of Rheem code 21
- Low refrigerant charge
- Frozen indoor coil (cooling)
- Dirty indoor coil or filter (cooling)
A technician checks these and 4 other possible causes on site before replacing any part.
Rheem models that use code 21
RPRL-024JECRPRL-036JECRPRL-048JECRPRL-060JEC
Other Rheem Heat Pump codes
All Rheem Heat Pump error codes →
Rheem code 21: homeowner questions
What does Rheem code 21 mean?
Low pressure control (LPC) open. The ICC sees the LPC open. The LPC opens near 15 PSIG and closes near 40 PSIG; it is ignored for the first 90 seconds of compressor run and during defrost.
Is it safe to keep using my heat pump with code 21?
It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.
Can I reset Rheem code 21 myself?
You can try one reset (power off for 30 seconds, then on). If Rheem code 21 comes back, the cause is still there and a licensed technician should check it.
Who can fix Rheem code 21 near me?
Aurora Star Tech Inc. repairs Rheem heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.
Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air
Troubleshooting guides
- Heat pump will not defrost / incomplete or excessive defrost Rheem · Heat Pump
- Insufficient cooling / pressure problems Rheem · Heat Pump
- Outdoor fan runs but compressor does not Rheem · Heat Pump
- Outdoor unit will not run Rheem · Heat Pump
Source: Rheem (-)PRL-JEC Heat Pump Installation Instructions, 12.6 ICC Diagnostic Codes, p.30. Written in our own words as a summary; always check the original manual.
General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.