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Majestic Gas Fireplace: Signature Command: no spark or no valve click after ON

Updated · by Aurora Star Tech Inc.

Signature Command: no spark or no valve click after ON on a Majestic gas fireplace: After the ready beep and pressing ON, nothing happens at the pilot.

Homeowner with a gas fireplace problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)

Common causes of signature command: no spark or no valve click after on

  • Pilot connections loose
  • NG/LP conversion cap missing
  • Control board interference from nearby metal (poor ground)
  • Valve connections loose

How to fix signature command: no spark or no valve click after on: step by step

  1. Check the pilot connections
  2. Check the conversion cap and control board connections
  3. Check the valve connections
  4. Check grounding; reseat or move the control board, replace if needed
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Majestic Gas Fireplace codes

Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 48. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977