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Majestic Gas Fireplace: Reset a pilot lockout

Updated · by Aurora Star Tech Inc.

Reset a pilot lockout on a Majestic gas fireplace: Clear the LED lockout on Signature Command.

Homeowner with a gas fireplace problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)

How to fix reset a pilot lockout: step by step

  1. Turn the master switch on the command center OFF
  2. Turn it back ON and wait for the beep
  3. Press ON to try again
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Majestic Gas Fireplace codes

Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 41. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977