Majestic Gas Fireplace: Pilot and main burner go out while running
Pilot and main burner go out while running on a Majestic gas fireplace: Fireplace shuts down by itself during operation.
Applies to: DVBL7 series
Common causes of pilot and main burner go out while running
- Inner vent pipe leaking exhaust back into the system
- Horizontal vent pitched wrongly
- Vent cap installed wrongly or blocked
How to fix pilot and main burner go out while running: step by step
- Look for a flue leak and replace the bad pipe section
- Horizontal pipe must rise 1/4 in. per foot; never level or downward
- Check the vent cap installation and clear any debris
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.
If the unit shows an error code, look it up: Majestic Gas Fireplace codes
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 47. Written in our own words as a summary; always check the original manual.
General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.