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Majestic Gas Fireplace: Glass sooting

Updated · by Aurora Star Tech Inc.

Glass sooting on a Majestic gas fireplace: Black deposits on the glass or logs.

Homeowner with a gas fireplace problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: DVBL7 series

Common causes of glass sooting

  • Flame touching the logs.

How to fix glass sooting: step by step

  1. Re-set the log set as shown in the instructions
  2. Check the injector and air intake area for blockage or lint and clean it
  3. Check gas supply
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Majestic Gas Fireplace codes

Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 47. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977