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NTI Error Code Hold / Lockout 67: ILK off – interlock string open (Boiler)

Updated · by Aurora Star Tech Inc.

NTI error code Hold / Lockout 67 on a boiler means: ILK off - interlock string open. It is also called NTI diagnostic code Hold / Lockout 67.

Critical severityBoilerTrinity Tft

Homeowner? What NTI code Hold / Lockout 67 means for you

Stop and call Your boiler is reporting: ILK off - interlock string open. This code is a safety shutdown. Turn the boiler off and call a licensed technician. Do not keep resetting it. If you smell gas, leave the house and call your gas utility or 911 from outside.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Make sure the unit has power: its on/off switch (often looks like a light switch near the unit) is ON and the breaker in the electrical panel is not tripped.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does NTI error code Hold / Lockout 67 mean?

The interlock chain that must be closed before the burner can run is open. On this boiler the string includes the built-in low water cutoff and any external limit wired to LIM. Display typically reads Lockout 67 ILK OFF.

Applies to: Trinity Tft60, Tft85, Tft110, Tft154, Tft201, Tft285, Tft340, Tft399

Common causes of NTI code Hold / Lockout 67

  • Low water condition (internal low water cutoff open)
  • External limit wired to LIM is open
  • Condensate blockage switch opened (water backing up or exhaust restricted)
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

NTI models that use code Hold / Lockout 67

Tft60Tft60Tft85Tft85Tft110Tft110Tft154Tft155Tft175Tft200Tft201Tft250Tft285Tft300Tft340Tft399Tft399

Other NTI Boiler codes

CodeMeaning
Hold / Lockout 9Flame bias out of range
Hold / Lockout 13Internal fault: PII shorted to ILK
Hold / Lockout 13Internal fault: PII shorted to ILK
Hold / Lockout 14Internal fault: HFS shorted to LCI
Hold / Lockout 14Internal fault: HFS shorted to LCI
Hold / Lockout 67ILK off - interlock string open
Hold / Lockout 79Outlet high limit
Hold / Lockout 79Outlet high limit
Hold / Lockout 81Delta T limit
Hold / Lockout 81Delta T limit
Hold / Lockout 85Inlet/outlet inversion limit
Hold / Lockout 85Inlet/outlet inversion limit

All NTI Boiler error codes →

NTI code Hold / Lockout 67: homeowner questions

What does NTI code Hold / Lockout 67 mean?

ILK off - interlock string open. The interlock chain that must be closed before the burner can run is open. On this boiler the string includes the built-in low water cutoff and any external limit wired to LIM. Display typically reads Lockout 67 ILK OFF.

Is it safe to keep using my boiler with code Hold / Lockout 67?

No. Code Hold / Lockout 67 is a safety shutdown, so keep the boiler off until a licensed technician has checked it.

Can I reset NTI code Hold / Lockout 67 myself?

Do not keep resetting it. Repeated resets can hide a safety problem; a licensed technician needs to find the cause.

Who can fix NTI code Hold / Lockout 67 near me?

Aurora Star Tech Inc. repairs NTI boilers in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Boiler Not Heating: What to Check

Troubleshooting guides

Source: NTI Trinity Tft399 Installation and Operation Manual (2018-09-07), Sec. 16.0 Troubleshooting, Table 16-3. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

647-657-2977