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Rinnai Air Handler: Enter the Troubleshoot menu (password)

Updated · by Aurora Star Tech Inc.

Enter the Troubleshoot menu (password) on a Rinnai air handler: Password-protected menu that shows operating parameters, reached from the Configuration menu.

Homeowner with a air handler problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: Rinnai Canadian hydronic air handler (CAH)

How to fix enter the troubleshoot menu (password): step by step

  1. From the Configuration menu open Troubleshoot.
  2. Enter the password with the buttons in this order: down, center, up, center.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Rinnai Air Handler codes

Source: Rinnai Canadian Air Handler Installation and Operation Manual (600000023), Software Settings p.41-42. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Air Handler Emergency

647-657-2977