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NTI Boiler: Flame signal too low or flame loss

Updated · by Aurora Star Tech Inc.

Flame signal too low or flame loss on a NTI boiler: The control reads the flame signal in parameter 8.7.9. It needs a signal above 18 to detect flame at start, and it calls a flame loss if the signal falls below 15. The gap between those two numbers is your margin. A signal that barely clears 18 and sags during the run is the early warning before the boiler starts locking out.

Homeowner with a boiler problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: TRX boiler flame detection

Common causes of flame signal too low or flame loss

  • Weak or dirty flame sensing, such as a fouled or worn sensor rod
  • Low gas supply or incorrect gas setup
  • Ignition power set incorrectly (parameter 2.2.0)
  • Poor burner condition or bad flame pattern
  • Loose or damaged sensor wiring

How to fix flame signal too low or flame loss: step by step

  1. Open the complete menu and read the flame signal at parameter 8.7.9 while the burner runs.
  2. Confirm the signal rises above 18 at ignition, since the control will not accept the flame otherwise.
  3. If the signal drops below 15 during operation, check the flame sensor and burner condition.
  4. Inspect the sensor rod and clean light deposits, and check its wire and connector for looseness or damage.
  5. Check that the ignition power in 2.2.0 matches Table 33 for the gas and PCB in use.
  6. Confirm gas supply pressure and fuel setup match the rating plate, and verify combustion with an analyzer.
  7. Gas and combustion work belongs to a licensed technician.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: NTI Boiler codes

Models

TRX085TRX110CTRX150TRX199TRX199C

Source: NTI TRX150 manual, p. 79. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

647-657-2977