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Navien Tankless Water Heater: Set up a cascade (assign main and sub units)

Updated · by Aurora Star Tech Inc.

Set up a cascade (assign main and sub units) on a Navien tankless water heater: Two heaters are paired from their front panels; the main unit shows MA.00 and the sub unit SL.01.

Homeowner with a tankless water heater problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: NPN-160U/180U/199U, NPN-120E/160E/180E/199E

How to fix set up a cascade (assign main and sub units): step by step

  1. Main unit: hold Diagnostic + Up (+) for more than 5 s; MA.00 appears.
  2. Sub unit: hold Diagnostic + Down (-) for more than 2 s; SL.01 appears.
  3. Main unit: hold Diagnostic + Up (+) for 5 s again; displays return to temperature.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Navien Tankless Water Heater codes

Models

NPN-120ENPN-160ENPN-160UNPN-180ENPN-180UNPN-199ENPN-199U

Source: Navien NPN-U/NPN-E Installation Manual, 5.2.1 Configuring the Communication Settings, p.58. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977