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Navien Tankless Water Heater: Hot water slow to reach fixtures – Navien NPE-2

Updated · by Aurora Star Tech Inc.

Hot water slow to reach fixtures - Navien NPE-2 on a Navien tankless water heater: Long wait for hot water at the taps.

Homeowner with a tankless water heater problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: Navien NPE-A2 (built-in recirculation) and NPE-S2 condensing tankless water heaters: NPE-150S2, NPE-180A2/S2, NPE-210A2/S2, NPE-240A2/S2

Common causes of hot water slow to reach fixtures - navien npe-2

  • No recirculation return line
  • Recirculation mode not set

How to fix hot water slow to reach fixtures - navien npe-2: step by step

  1. A2 models: use Internal Recirculation (2-way valve set to INT) for faster delivery, or External Recirculation (valve set to EXT) with a return line from the farthest fixture.
  2. S2 models need an external pump and return line (or NaviCirc valve).
  3. Set Menu > 1. Recirculation Settings to Always On, Intelligent, Weekly or HotButton.
  4. Built-in pump limits on external recirculation: 100 ft equivalent of 1/2 in. copper or 500 ft of 3/4 in. copper; longer runs need an external pump.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Navien Tankless Water Heater codes

Models

Navien NPE-2

NPE-150S2NPE-180A2NPE-180S2NPE-210A2NPE-210S2NPE-240A2NPE-240S2

Navien NPN

NPN-120ENPN-160ENPN-160UNPN-180ENPN-180UNPN-199ENPN-199U

Source: Navien NPE-A2/S2 User's Information Manual (20049624A), 5.1, p.16; Navien NPE-A2/S2 Installation Manual, 3.4.2, p.27-29. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977