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Navien Tankless Water Heater: Enable Commercial Mode (up to 185 F)

Updated · by Aurora Star Tech Inc.

Enable Commercial Mode (up to 185 F) on a Navien tankless water heater: Commercial Mode raises the allowed set temperature range; the front panel temperature lock must be off.

Homeowner with a tankless water heater problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: Navien NPE-A2 (built-in recirculation) and NPE-S2 condensing tankless water heaters: NPE-150S2, NPE-180A2/S2, NPE-210A2/S2, NPE-240A2/S2

How to fix enable commercial mode (up to 185 f): step by step

  1. Turn power off and set front panel DIP switch 2 (temperature lock) to OFF.
  2. Hold Menu + Back 3 s > 1. Installer Menu (password 1234) > 2. Parameter Settings.
  3. Open 12. Commercial Mode: Enable = 140-185 F, Disable = 97-140 F (default).
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Navien Tankless Water Heater codes

Models

NPE-150S2NPE-180A2NPE-180S2NPE-210A2NPE-210S2NPE-240A2NPE-240S2

Source: Navien NPE-A2/S2 Installation Manual, 7.5.1.2 Setting the Operation Parameters, p.99-100. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977