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Gree Heat Pump: View the stored malfunction code on the remote (LIGHT x6)

Updated · by Aurora Star Tech Inc.

View the stored malfunction code on the remote (LIGHT x6) on a Gree heat pump: Pressing the LIGHT key 6 times within 3 seconds shows the malfunction code on the indoor display.

Homeowner with a heat pump problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: Multi21+ 18-24k multi-zone (MULTI..HP230V1CO)

How to fix view the stored malfunction code on the remote (light x6): step by step

  1. Press the LIGHT key on the remote 6 times within 3 seconds to start viewing.
  2. Repeat the 6 presses within 3 seconds to stop, or wait 5 minutes for it to end by itself.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Gree Heat Pump codes

Models

MULTI18HP230V1COMULTI24HP230V1CO

Source: Gree Multi21+ multi-zone 18-24k (MULTI18-24HP230V1CO) service.pdf - section 9.1 Flashing LED of indoor/outdoor unit and primary judgement. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977