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Gree Error Code H4: System abnormal (overload) (Heat Pump)

Updated · by Aurora Star Tech Inc.

Gree error code H4 on a heat pump means: System abnormal (overload). It is also called Gree diagnostic code H4.

Medium severityHeat PumpGree Sapphire

Homeowner? What Gree code H4 means for you

Check, then call Your heat pump is reporting: System abnormal (overload). This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Safe things you can check yourself

  • Check the thermostat: right mode (Heat or Cool), set a few degrees past room temperature, and fresh batteries if it uses them.
  • Check both breakers and the outdoor disconnect box beside the outdoor unit; all should be ON.
  • Look at the air filter. If it is grey and clogged, replace it; a blocked filter causes many shutdowns.
  • In winter, keep snow and ice off and away from the outdoor unit. A short defrost cycle with steam is normal.
  • Try one reset: turn the power off for 30 seconds, then back on. If the code comes back, stop resetting and call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Gree error code H4 mean?

The system tripped on overload / high coil temperature.

Applies to: Gree Sapphire 9-24k (SAP..HP230V1A)

Common causes of Gree code H4

  • High ambient
  • Poor airflow
  • Refrigerant flow problem
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Gree models that use code H4

SAP09HP230V1AHSAP12HP230V1AHSAP18HP230V1AHSAP24HP230V1AH

Other Gree Heat Pump codes

CodeMeaning
FHCompressor slowed - indoor coil anti-freeze
FoRefrigerant recovery (pump-down) mode
FPOutdoor DC fan motor fault
H0Compressor slowed - high indoor coil temp in heating
H1Defrost or oil return (status)
H3Compressor overload protection
H5IPM (inverter module) protection
H6Indoor fan motor not running / no feedback
H7Compressor lost synchronism
H8Fan drive module overheated
H9Inverter fan lost synchronism
HAFan drive memory chip fault

All Gree Heat Pump error codes →

Gree code H4: homeowner questions

What does Gree code H4 mean?

System abnormal (overload). The system tripped on overload / high coil temperature.

Is it safe to keep using my heat pump with code H4?

It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Can I reset Gree code H4 myself?

You can try one reset (power off for 30 seconds, then on). If Gree code H4 comes back, the cause is still there and a licensed technician should check it.

Who can fix Gree code H4 near me?

Aurora Star Tech Inc. repairs Gree heat pumps in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: AC Running But Not Cooling: What to Check · Heat Pump Not Heating or Blowing Cold Air

Troubleshooting guides

Source: Gree Sapphire 9-12k (SAP09-12HP230V1A) service.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting; Gree Sapphire 18-24k (SAP18-24HP230V1A) service.pdf - section 9.1 Error Code List / 9.2 Procedure of Troubleshooting. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977