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Bosch Error Code EB: Control unit internal error (Tankless)

Updated · by Aurora Star Tech Inc.

Bosch error code EB on a tankless water heater means: Control unit internal error. It is also called Bosch diagnostic code EB.

Medium severityTankless Water HeaterBosch Greentherm T9800 SE · Bosch Greentherm T9900 SE

Homeowner? What Bosch code EB means for you

Check, then call Your tankless water heater is reporting: Control unit internal error. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Safe things you can check yourself

  • Check that gas reaches the house: other gas appliances work, or the propane tank is not empty.
  • Make sure the heater is plugged in and its breaker is on. In winter, keep the power on: it protects the unit from freezing.
  • Outside, make sure the intake and exhaust pipes or vent cap are not blocked by snow, ice, leaves or a nest.
  • Check that the hot and cold water valves under the heater are fully open.
  • If you have a remote controller, turn it off and on once. If the code comes back, call a technician.

Call (647) 657-2977Book a service call

Licensed technicians serving Vaughan, Toronto and the GTA.

What does Bosch error code EB mean?

Internal fault in the electronic control unit.

Applies to: Bosch Greentherm T9800 SE 160/199 and T9900 SE 160/199 / i 199 tankless water heaters

Common causes of Bosch code EB

  • Control board failure
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Bosch models that use code EB

Greentherm T9800 SE 160Greentherm T9800 SE 199Greentherm T9800 SEC 199Greentherm T9900 i 199Greentherm T9900 SE 160Greentherm T9900 SE 199

Other Bosch Tankless codes

CodeMeaning
E4Cabinet air too hot, burner cut off
E5Condensing unit flue too hot, burner cut off
E7Control unit internal error
E8Ionization test error
E9Thermal fuse open
EAIgnition failure
ECFlame lost during operation
EEGas valve modulation coil disconnected
EFWrong gas type configured
F2Control unit internal error
F3Control unit internal error / configuration
F7Control unit internal error

All Bosch Tankless Water Heater error codes →

Bosch code EB: homeowner questions

What does Bosch code EB mean?

Control unit internal error. Internal fault in the electronic control unit.

Is it safe to keep using my tankless water heater with code EB?

It depends on the cause. This is often caused by something simple. Try the safe checks below; if the code returns, book a service call before it turns into a no-heat or no-hot-water emergency.

Can I reset Bosch code EB myself?

You can try one reset (power off for 30 seconds, then on). If Bosch code EB comes back, the cause is still there and a licensed technician should check it.

Who can fix Bosch code EB near me?

Aurora Star Tech Inc. repairs Bosch tankless water heaters in Vaughan, Toronto and across the GTA. Call (647) 657-2977 or book a service call online.

Homeowner help: Tankless Water Heater No Hot Water: What to Check

Troubleshooting guides

Source: Bosch Greentherm T9800 SE 160/199 installation 6720816815 (06.2023), Table 24 Error code diagnostics, p.65-69; Bosch Greentherm T9900 SE 160/199 | i 199 installation 6 720 813 635 (2024-06), section 9.1 Error code diagnostics, p.68-73. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

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