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Rinnai Air Handler: Circulator pump does not run

Updated · by Aurora Star Tech Inc.

Circulator pump does not run on a Rinnai air handler: The external pump on the hydronic loop does not start on a call for heat.

Homeowner with a air handler problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: Rinnai Canadian hydronic air handler (CAH050E) with a Rinnai water heater/boiler

Common causes of circulator pump does not run

  • No 120 V power at the pump
  • Pump seized from hard water

How to fix circulator pump does not run: step by step

  1. Check that 120 V power is reaching the pump.
  2. Hard water can seize the pump. Keep the recirculation setting active (Pump menu) so the pump runs periodically and does not seize.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

Source: Rinnai Canadian Air Handler Installation and Operation Manual (600000023), Troubleshooting, p.40. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Air Handler Emergency

647-657-2977