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Rheem Heat Pump: Review or clear stored faults on the ICC display (PRL-JEC)

Updated · by Aurora Star Tech Inc.

Review or clear stored faults on the ICC display (PRL-JEC) on a Rheem heat pump: Scrolls the stored fault history on the dual display, newest first; up to six are kept and 0 means none. The mode exits by itself after the last fault.

Homeowner with a heat pump problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: Rheem/Ruud PRL-JEC heat pumps with Comfort Control2 ICC

How to fix review or clear stored faults on the icc display (prl-jec): step by step

  1. Press TEST and SW2 together with insulated probes for one second and release
  2. Watch the display scroll through the faults, newest first
  3. To erase, hold TEST and SW2 together for five seconds and release; the top and bottom segments flash to confirm
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Rheem Heat Pump codes

Models

RPRL-024JECRPRL-036JECRPRL-048JECRPRL-060JEC

Source: Rheem PRL-JEC Installation Instructions, Comfort Control2 section 12.5, pp.23-24. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977