Icon
Reliable Heating and Cooling Solutions – Quality Service, Fair Prices, Guaranteed Satisfaction!

Gree Heat Pump: Force a defrost cycle from the remote

Updated · by Aurora Star Tech Inc.

Force a defrost cycle from the remote on a Gree heat pump: A key sequence on the remote forces the unit into defrost; the unit finishes and returns to normal heating by itself. If a fault or protection stop is active, the sequence only works once that is cleared.

Homeowner with a heat pump problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: Vireo GEN3 9-24k (3VIR..HP115/230V1A)

How to fix force a defrost cycle from the remote: step by step

  1. Turn the unit on in heating mode and set 16°C.
  2. Within 5 seconds press + - + - + - on the remote.
  3. The unit finishes the defrost and returns to normal heating by itself.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Gree Heat Pump codes

Models

3VIR09HP115V1A3VIR09HP230V1A3VIR12HP115V1A3VIR12HP230V1A3VIR18HP230V1A3VIR24HP230V1A

Source: Gree Vireo GEN3 9-24k (3VIR..HP115-230V1A) service GREE_VIREOGEN3_SERVICE_090921.pdf - section 6.2 (9) compulsory defrosting function; outdoor 6. Compulsory defrosting. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency HVAC Service

647-657-2977