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Bosch Heat Pump: Restart the gateway (Reset button)

Updated · by Aurora Star Tech Inc.

Restart the gateway (Reset button) on a Bosch heat pump: The Reset button powers the gateway off and back on.

Homeowner with a heat pump problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: IDS Premium Connected gateway

How to fix restart the gateway (reset button): step by step

  1. Press the Reset button once
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Bosch Heat Pump codes

Models

BOVA36-20BOVA60-20

Source: Bosch IDS Premium Connected BTC 762003301 D (02.2025), Gateway light indications table (troubleshooting section) and 20 Gateway Functionality p.69. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

© 2026 Aurora Star Tech Inc. All rights reserved. This page may not be copied, republished or used to train other systems without written permission.

Emergency HVAC Service

647-657-2977