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Navien Combi Boiler: Open the service / installer menu (Back + Menu)

Updated · by Aurora Star Tech Inc.

Open the service / installer menu (Back + Menu) on a Navien combi boiler: Hidden menu reached by holding Back and Menu; it holds parameter settings, test mode, special operations and air purge.

Homeowner with a combi boiler problem? Call (647) 657-2977 or book a service call — licensed technicians across Vaughan and the GTA.

Applies to: NCB-250/150H, NCB-240/130H, NCB-240/110H, NCB-190/080H, NCB-190/060H

How to fix open the service / installer menu (back + menu): step by step

  1. Hold Back and Menu together for 3 seconds.
  2. Choose the entry with the Command dial (3. Parameter Settings, 6. Test Mode, 7. Special Operations, 8. Air Purge Mode).
  3. Press Back to leave.
Safety: Gas, electrical and refrigerant work must be done by a licensed technician. Turn off power and gas before servicing, never bypass a safety control, and always follow the manufacturer's manual for your exact model.

If the unit shows an error code, look it up: Navien Combi Boiler codes

Models

NCB-190/060HNCB-190/080HNCB-240/110HNCB-240/130HNCB-250/150H

Source: Navien NCB-H Installation & Operation Manual, 11.6.3 Setting the Operation Parameters, p.121-124. Written in our own words as a summary; always check the original manual.

General guidance for qualified technicians. The manufacturer's installation and service manual and local codes always take priority. Aurora Star Tech is not affiliated with, endorsed by or sponsored by any equipment manufacturer; brand and model names are used only to identify equipment and belong to their owners.

Emergency Boiler Repair

647-657-2977